Forum Replies Created
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Stefano
KeymasterThis is what you should ask them: “I do $test = base64_encode(‘test’); why does base64_decode($test); returns null?”
π
Stefano
KeymasterThanks. I know this is a technical question, but do you have any plugin/setting that interferes with base64 encoding? There must be something weird about your server setup. I’d advise to deactivate all plugins (including dropins) except Post Pay Counter and Post Pay Counter PRO and see if that solves the issue, although I fear it won’t. Next step is to contact your host and ask them for more information, because I’m 99.9% sure it’s not the my plugin fault :/
Stefano
KeymasterHi JD,
all features will still work, both from the free and from the PRO version. You won’t be allowed to update to new PRO releases nor will you be eligible for support matters when the license expires though πHave a nice day,
StefanoStefano
KeymasterCan you allow me to edit the plugin files through the WP plugin editor please?
Stefano
KeymasterYou may post them here and mark the post as private: only I will be able to see it π
Stefano
KeymasterMay I ask you for a temporary admin account on your site, so I can personally look into the issue?
Stefano
KeymasterThanks! I can’t seem to be able to replicate the issue, so I have to ask you to do a couple more tests.
- Try to mark as paid a whole author. You can do this by checking the Pay field in te general stats page and then clicking on Mark as paid selected authors.
- Try to disable the Author Payment Bonus addons and see if the issue goes away.
Let me know!
Have a nice day,
StefanoStefano
KeymasterHi Yudha,
Can you walk me through the exact steps you are doing to mark as paid? I’d like to try them out and see if the same issue happens on my test site. Thanks πHave a nice day,
StefanoStefano
KeymasterUsually users manage to set it up okay by themselves. There is some documentation/tutorials on the site anyway, and we do provide support of course! π
Stefano
KeymasterThe table should follow your front end css. It may be an issue with your theme, it depends on what it’s styles are π
Stefano
KeymasterI’m in my mobile now. Can we that tomorrow morning? Roughly 14 hours from now.
Stefano
KeymasterOnce the plugin and the license are both active, one new tab is automatically created in the BuddyPress Member page of each user, called My Earnings. Doesn’t it show up? Can you post a screenshot, if it does not show up?
Stefano
KeymasterOh, now I see the issue! Your name contained some kind of special i, which conflicted with the license database because of encoding issues. I have fixed the issue, you should receive another email complete with the license key. Sorry for the hiccup! π
Stefano
KeymasterHi Mustafa,
I have just resent your purchase receipt. Please check your email, including the spam folder.
Let me know if you still don’t get it.Have a nice day,
StefanoStefano
KeymasterHi Holly,
sorry for the delay. I did post an answer, but it vanished somehow…I asked you to provide screenshots of the stats page and Options page. However, if you want me to quickly solve your issues (or at least understand what’s wrong), I am available to looking at the site myself. In this case, just provide me with a temporary admin account and I will be happy to look into it π
Have a nice day,
StefanoStefano
KeymasterHi Debbie,
yes, what you need is possible with Post Pay Counter PRO, if you choose Google Analytics as your visits source.Let me know if you need any further clarification π
Have a nice day,
StefanoStefano
KeymasterHi Holly,
did earnings drop to $0 all of a sudden or were you setting up the plugin for the first time?Have a nice day,
StefanoStefano
KeymasterCiao Luca,
se non hai nulla da perdere, io ti proporrei di crearmi un account admin temporaneo sul sito. Quello che farΓ² Γ¨ abilitare la modalitΓ di debug di Analytics del plugn e far rieseguire al plugin l’aggiornamento dei dati degli ultimi 3 (o forse 4?) giorni senza eliminare i dati passati. Se tanto dovresti ricaricare i dati da capo, mi sembra valga la pena provare. Ad ogni modo, ti proporrei di sentirci in tarda mattinata (diciamo tra un paio d’ore) su Skype o Hangouts cosΓ¬ ne parliamo insieme, cosa dici? πBuona giornata,
StefanoStefano
KeymasterCiao Luca,
in questo caso non dovrebbe essere causa del problema, ma ti consiglio di mantenere entrambi i plugin (PPC e PPC PRO) aggiornati all’ultima versione, se possibile.Per il tuo problema: stando ai log, sembra che i dati siano stati correttamente aggiornati fino ad oggi, infatti l’ultimo aggiornamento risale a ieri pomeriggio. Quali sono i segni che ti fanno dire che i dati di Analytics non vengono aggiornati? Per esempio, se prendi un autore che abbia post pubblicati l’altro ieri o due giorni fa: tutti quei post hanno visite 0? O noti delle discrepanze tra i numeri di Analytics e quelli mostrati nelle statistiche? Forniscimi qualche dettaglio in piΓΉ per favore π
Buona giornata,
StefanoStefano
KeymasterHi Jaszle,
It says 1 year updates, does that mean I have to buy a new license key for each year?
See here for all information π
I would like to purchase the Post Pay Counter PRO version. Is there any alternative payment method such Visa/Mastercard?
I have emailed you to the address you posted here with π
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