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Post Pay Counter Not Showing Earnings

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› Forums › Post Pay Counter PRO › Support › Post Pay Counter Not Showing Earnings

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  • This topic has 3 replies, 2 voices, and was last updated 6 years, 1 month ago by Stefano.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • February 4, 2017 at 10:15 pm #54400
    Holly
    Guest

    It’s showing everyone as earning 0 dollars. I’ve checked analytics and this is obviously not the case.

    This is an error in the log that was thrown yesterday.

    February 3, 2017 09:01:35
    An error was thrown with code “ppcp_analytics_pending_rows_drop”, message “Analytics rows to be processed count was at 226 and then at 76 all of a sudden.” and debug data “array (
    )”.

    February 4, 2017 at 10:18 pm #54402
    Stefano
    Keymaster

    Hi Holly,
    did earnings drop to $0 all of a sudden or were you setting up the plugin for the first time?

    Have a nice day,
    Stefano

    February 6, 2017 at 9:38 pm #54411
    Holly
    Guest

    More like drop to 0$ all of a sudden. The plug in has worked for several months until now.

    February 8, 2017 at 9:08 am #54420
    Stefano
    Keymaster

    Hi Holly,
    sorry for the delay. I did post an answer, but it vanished somehow…

    I asked you to provide screenshots of the stats page and Options page. However, if you want me to quickly solve your issues (or at least understand what’s wrong), I am available to looking at the site myself. In this case, just provide me with a temporary admin account and I will be happy to look into it 🙂

    Have a nice day,
    Stefano

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Viewing 4 posts - 1 through 4 (of 4 total)
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