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Stefano

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Viewing 20 posts - 1,261 through 1,280 (of 3,037 total)
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  • July 9, 2017 at 7:35 am in reply to: Problema con il recupero dei dati di Analytics #57358
    Stefano
    Keymaster

    Okay, allora fai questa prova: vai nel percorso indicato dell’errore e rinomina quel file, aggiungendo un qualche numero prima dell’estensione txt.

    Per esempio, fallo diventare
    ppcp_ga_request_data_temp_1499514005.519700.txt

    Fammi sapere!

    July 8, 2017 at 10:01 pm in reply to: Contatore bloccato #57350
    Stefano
    Keymaster

    Ciao Giuseppe,
    scusa la tarda risposta, ma il tuo post era per qualche motivo finito nello spam.

    Hai già visto questa guida, in cui si elencano i metodi compatibili per il conteggio delle visite e si spiega come configurarli? 🙂

    Buona giornata,
    Stefano

    July 8, 2017 at 9:58 pm in reply to: Problema con il recupero dei dati di Analytics #57346
    Stefano
    Keymaster

    Ciao Simone,
    suppongo che l’errore persista? Le righe da processare non sono calate?

    Quando, durante un caricamento di pagina, il plugin elabora alcune righe, tenta di bloccare il file da cui le legge per evitare che un caricamento contemporaneo possa elaborare le stesse righe e duplicare visite. In generale, errori come il tuo non sono preoccupanti: il plugin sta semplicemente avvertendo che, probabilmente a causa di due caricamenti contemporanei, è fallito il blocco del file da leggere. Pazienza, ci si riproverà al caricamento successivo. I dati, tuttavia, sono già stati scaricati e devono solo essere elaborati.

    Sarei stupito, quindi, se anche a distanza di ore ci fossero ancora righe da processare 🙂

    Fammi sapere,
    Stefano

    July 7, 2017 at 8:27 am in reply to: maintain statistics before to changing a role #57321
    Stefano
    Keymaster

    Hi Marlley,
    sorry for the delay in replying.

    the more interesting would be that the statistics before the change of role were maintained and only from the change that began to count with the new value. Is it possible to insert this option?

    I see your point, but the fact is that it would be terribly difficult to add this option because of how the plugin has been designed. It would also be a tough hit on performance. So, I’m afraid the option is not there and is likely never to be.

    However, what you can do, and is almost equivalent to what you want to achieve, is mark the author as paid before changing his role. This will set in stone all previous stats in the form of a payment history record, and only new stats will use the new settings. Of course, if the payment history record gets deleted, some old stats will pop up again and will use the new settings. This method requires that payment histories are never edited, at least not for old records.

    Does this help? 🙂

    Have a nice day,
    Stefano

    July 6, 2017 at 5:57 pm in reply to: 500 error accessing stats #57316
    Stefano
    Keymaster

    Hi John,
    The error log is useless in this case.

    You should look in the error.log of your server to find out what the real error is. You may need to ask help from your host if you are not able to find/access it yourself.

    Let me know!
    Have a nice day,
    Stefano

    July 6, 2017 at 12:46 pm in reply to: Problema con il recupero dei dati di Analytics #57309
    Stefano
    Keymaster

    Sempre al 21 febbraio. Tra l’altro, dovrebbe già comparire la data corretta nel campo di selezione delle data 🙂

    July 6, 2017 at 8:47 am in reply to: Problema con il recupero dei dati di Analytics #57304
    Stefano
    Keymaster

    Ottimo! 🙂

    July 6, 2017 at 8:36 am in reply to: Problema con il recupero dei dati di Analytics #57299
    Stefano
    Keymaster

    Ho però un altro problema, le righe in attesa me le processa solo quando aggiorno la pagina ppc-options

    Questa è una scelta volontaria per evitare ogni tipo di rallentamento indesiderato nelle altre pagine amministrative. Le righe vengono processate solo quando vengono caricate delle pagine del plugin (opzioni/stats per esempio). Normalmente, quando ci sono qualche centinaia di righe in attesa, basta che 3 o 4 utenti carichino le statistiche perché le righe vengano processate tutte. Su caricamenti di dati manuali, può volerci un po’: su numeri molto grandi io mi affido a estensioni di ricaricamento automatico della pagina per Chrome, e in una decina di minuti tutte le righe vengono smaltite con refresh automatici di 15 secondi 🙂

    July 6, 2017 at 7:43 am in reply to: Problema con il recupero dei dati di Analytics #57294
    Stefano
    Keymaster

    Ciao Simone,
    probabilmente il problema è solo dato dal fatto che prima avevi dati antecedenti al 1 Luglio. Dovresti provare a ricaricare i dati, come hai già fatto, ma con una data iniziale più vecchia. Non saprei dirti esattamente che giorno, dipende da che giorno avevi inserito al caricamento precedente 🙂

    Buona giornata,
    Stefano

    July 4, 2017 at 1:15 pm in reply to: Round off the "Due Payment" values like $0.00 #57270
    Stefano
    Keymaster

    Okay let me know 🙂

    Yes, the PRO version provides a shortcode for stats. It’s [ppc], full details and tutorial here:

    Display stats details in public pages with Post Pay Counter PRO shortcode

    July 4, 2017 at 12:55 pm in reply to: Round off the "Due Payment" values like $0.00 #57265
    Stefano
    Keymaster

    Hi Syed,
    I’m sorry. It’s not that I was not reading your post carefully (I always do), I was reading the dates wrong. I thought the start date was in June of this year. I’m very sorry about this!

    So, my advice would still be to reload data, of course with a start date that’s convenient for you (anything before 2013-06-21 will be fine). However, this is not a viable solution if you have a time limit on visits in the plugin’s Google Analytics Settings box.

    If you want to make a backup and create me a temporary admin account on your site, I’ll be happy to look into the issue myself and try to fix it myself, as to account for your lost time over the date misunderstanding 🙂

    July 4, 2017 at 12:37 pm in reply to: Round off the "Due Payment" values like $0.00 #57260
    Stefano
    Keymaster

    So don’t you think it should have the correct data?

    If she published her post in May, and your data starts at June 21st, it’s clearly missing all data since the publishing date up to June 21st. Right now the plugin only has visits received from 21st. All visits in days before are not included.

    July 4, 2017 at 12:36 pm in reply to: Past pay counter PRO got licenced expired #57257
    Stefano
    Keymaster

    I have emailed you that as well 🙂

    July 4, 2017 at 11:10 am in reply to: Round off the "Due Payment" values like $0.00 #57250
    Stefano
    Keymaster

    Hi Syed,

    I can’t do that because I will lose all my data for other authors.
    This data is since 21, June, 2013. So data date range is perfect.

    You will lose your current data – but it will be reloaded anew. The issue right now, is that you only have visits data since 21, June, 2013. For that reason, you clearly don’t see visits from May and early June, which explains the gap in your stats in respect to Google Analytics. Loading then anew, starting from an earlier date, should fix the issue.

    If you would feel more quiet, you could do a database backup before reloading the data so you could restore it just in case 🙂

    I just want to do a check. Can you please guide me where in database this data is stored?

    Analytics visits data are stored in the wp_postmeta table, with the key _ppcp_ga_visits. Each post has its own postmeta.

    Have a nice day,
    Stefano

    July 4, 2017 at 8:55 am in reply to: Past pay counter PRO got licenced expired #57243
    Stefano
    Keymaster

    Hi ADT,
    I have just emailed that to you 🙂

    Have a nice day,
    Stefano

    July 4, 2017 at 8:50 am in reply to: Round off the "Due Payment" values like $0.00 #57240
    Stefano
    Keymaster

    Hi Syed,
    go to Options > Google Analytics Status > Update data, pick a date around May, 1st and hit the button besides to trigger the update. Right now you only have Analytics visits data from June 21st 🙂

    Let me know!
    Have a nice day,
    Stefano

    July 4, 2017 at 8:03 am in reply to: Round off the "Due Payment" values like $0.00 #57233
    Stefano
    Keymaster

    Hi Syed,
    Please post your system information (Post Pay Counter > System Info) 🙂

    I also want to get done some customization and add few extra features to your plugin? How should we proceed about it?

    Sure! Get in touch with us with the apt form, detailing the features you would need.

    Have a nice day,
    Stefano

    July 3, 2017 at 4:15 pm in reply to: Past pay counter PRO got licenced expired #57227
    Stefano
    Keymaster

    Sure! Your license does not seem to be active on any website right now. You should be able to activate it on the one that you want it to be active on 🙂

    Let me know!
    Stefano

    July 3, 2017 at 1:01 pm in reply to: Past pay counter PRO got licenced expired #57221
    Stefano
    Keymaster

    Hi there,
    the plugin will keep working even after the license expires, but you won’t be able to install updates and receive support.

    Is there anything that’s not working I can help you with? 🙂

    Have a nice day,
    Stefano

    July 1, 2017 at 9:21 pm in reply to: Contatore bloccato #57213
    Stefano
    Keymaster

    Cosa mi conviene fare? Ricaricare nuovamente tutto?

    Direi di sì, non saprei cosa altro dirti, mi spiace! :\

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Viewing 20 posts - 1,261 through 1,280 (of 3,037 total)
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