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Stefano

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Viewing 20 posts - 1,521 through 1,540 (of 3,037 total)
← 1 2 3 … 76 77 78 … 150 151 152 →
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  • January 30, 2017 at 10:12 pm in reply to: stats not sowing up #54344
    Stefano
    Keymaster

    Hi there,
    all Adsense related functions are located in classes/ppcp_adsense_class.php.

    You probably want to look at get_revenue() and get_revenue_payment() πŸ™‚

    January 30, 2017 at 11:25 am in reply to: Change "you've just been paid" email #54327
    Stefano
    Keymaster

    Here you go, the new Custom Email Notifications addon is available! πŸ™‚

    January 28, 2017 at 3:21 pm in reply to: Stats page timing out – 502 errors #54268
    Stefano
    Keymaster

    Hi guys,
    sorry for the delay in the reply.

    We went into the options and tried to change the date, but now for some reason, we’re getting a β€œYou do not have access to this page” error. We pushed the site to a staging area, deactivated all other plugins, and changed the theme to Twenty Sixteen and we’re still having this issue. It’s really odd. Any ideas on what to try?

    This can happen either if PPC is disabled (which doesn’t seem to be your case) or if your user is missing the post_pay_counter_access_stats capability. Maybe you have tweaked permissions with a custom User Role Editor and for some reason you unticked that?

    Then I disabled the plugins and re-enabled them … and now I can view the stats. Crazy! The settings were all different, maybe reset to default. But at least I can view stats without crashing the site.

    I really have no idea of what could have happened, sorry!

    Now I’m re-importing data from Dec. 1 … here’s hoping this was all it took!

    Let me know if you need any more help! πŸ™‚

    Have a nice day,
    Stefano

    January 25, 2017 at 10:46 pm in reply to: Stats page timing out – 502 errors #54240
    Stefano
    Keymaster

    Hi Tyler,
    we have taken extra care in making sure the plugin works with huge websites but, at some point, the plugin simply has to process too much data at once to be able to provide stats in a reasonable time. Anyway, stats page loading should be made difficult by the amount of posts you are trying to load, rather than the amount of visits. The impact the plugin has in relation to Analytics visits can be tweaked in the Analytics settings box by setting a lower number of rows to process per page load πŸ™‚

    I am here providing you a way that should allow you to load the stats page and determine how much data the plugin can handle on your website at once.

    1. Go to Options > Miscellanea > Default stats time range, choose Custom number of days and set it to 1.
    2. Go to the stats page. It should load, displaying only data from one day.
    3. Tweak the time range, selecting wider and wider time ranges and try to determine how far you may go.
    4. Another possible option we have conceived for huge sites is the user role picker (or, at worst, the user picker), which allows you to filter out stats per user role (or single user). This allows to reduce the data the plugin has to handle.

    We talked to our host, WP Engine, and they said they were seeing thousands of hits on admin-ajax when trying to access the stats page

    This sounds weird: there should not be any AJAX requests while loading the stats page…

    Does this help?
    Have a nice day,
    Stefano

    January 24, 2017 at 12:06 pm in reply to: Change "you've just been paid" email #54221
    Stefano
    Keymaster

    Hi Kimberly,
    I just wanted to let you know this is now a work in progress (see screenshot for preview) πŸ™‚

    Have a nice day,
    Stefano

    Attachments:
    1. Schermata-del-2017-01-22-09-16-18.png

    January 24, 2017 at 12:04 pm in reply to: Pay Per Click #54218
    Stefano
    Keymaster

    Hi Diane,
    no, I’m afraid the plugin cannot do that in any way (at least for now), sorry! πŸ™‚

    Have a nice day,
    Stefano

    January 23, 2017 at 10:54 pm in reply to: stats not sowing up #54211
    Stefano
    Keymaster

    Do you think we can add this functionality programmatically or you think its simply never going to be possible using this theme?

    It will require a bit of custom work, but I think it can be done πŸ™‚

    January 23, 2017 at 9:47 pm in reply to: stats not sowing up #54206
    Stefano
    Keymaster

    Oh well, it looks like Anspress is using some kind of non-standard custom post type. It’s doing something that makes WP functions useless (for technical info, see here). All visits/revenues from questions go to the Answer questions page (ID 5). Maybe if questions were not under that page (i.e. the permalink was /would-you-trade-places-with-someone-for-a-day-if-you-could/ instead of /answer-questions/question/would-you-trade-places-with-someone-for-a-day-if-you-could/) it would work, but as it is now, it just won’t work at all. WordPress is not able to fetch the question ID given its permalink, which is essential to map Analytics visits to site posts.

    January 23, 2017 at 9:14 pm in reply to: stats not sowing up #54201
    Stefano
    Keymaster

    wonder if our custom post types are a problem

    Probably no. Every post/custom post you see in the stats page will have visits pulled from Analytics πŸ™‚

    January 23, 2017 at 9:12 pm in reply to: stats not sowing up #54196
    Stefano
    Keymaster

    it definitely looks better now but i think it must still not be quite right because the total number of sessions reported in GA is 413 and your reporting shows 303 (only 302 accounted for in the authors)

    The difference may come from the fact that Analytics counts visits/sessions site-wide, whereas the plugin keeps track only of pageviews in posts/pages/post types included in stats. So, for example, all pageviews of the homepage are not counted.

    i am happy to give you GA access as well but i need an gmail address to add so you can tell me if it looks right to you or not

    Okay, I will email you my gmail account. But please, keep the conversation here anyway πŸ™‚

    January 23, 2017 at 8:56 pm in reply to: stats not sowing up #54191
    Stefano
    Keymaster

    Okay, no problem πŸ™‚

    I have run a new manual import of Analytics data and it seems to me figures are correct. At least (looking at the logs), data is being correctly drawn from Analytics and processed. If it still doesn’t match your expectations, can you provide a couple screenshots of Analytics figures? In particular, a screenshot of the Analytics dashboard for a post which shows up with a wrong visits number in Post Pay Counter stats.

    Have a nice day,
    Stefano

    January 23, 2017 at 8:43 pm in reply to: stats not sowing up #54186
    Stefano
    Keymaster

    Can I update both plugins to their latest versions or is there any specific reason why you are withholding the update? πŸ™‚

    January 23, 2017 at 8:23 pm in reply to: stats not sowing up #54181
    Stefano
    Keymaster

    Oh sorry! I don’t get a notification for private posts so I missed it! I’m going to look into this right now! πŸ™‚

    January 22, 2017 at 1:59 pm in reply to: Error problems #54155
    Stefano
    Keymaster

    Oh, sorry, I had misunderstood. There was indeed an issue with front-end stats and the SlimStat addon not being loaded. I’ve pushed version 1.1 of the addon that fixes the issue πŸ™‚

    Have a nice day,
    Stefano

    January 22, 2017 at 10:38 am in reply to: Error problems #54150
    Stefano
    Keymaster

    A negative amount of views usually means that the specified visits callback does not exist. Please, double check your settings and see if this could be the cause πŸ™‚

    January 22, 2017 at 9:58 am in reply to: Error problems #54143
    Stefano
    Keymaster

    Hi Kevin,
    thanks for reporting the issue and sorry for the hiccup!

    I have just released Post Pay Counter version 2.711 which should fix the issue πŸ™‚
    Let me know!

    Have a nice day,
    Stefano

    January 18, 2017 at 7:00 pm in reply to: Did not received key for Post Pay Counter PRO – license key with purchase #54085
    Stefano
    Keymaster

    Great, glad to know that! πŸ™‚

    Have a nice day,
    Stefano

    January 18, 2017 at 6:45 pm in reply to: Did not received key for Post Pay Counter PRO – license key with purchase #54080
    Stefano
    Keymaster

    The Publisher Bonus addon is not included in the premium bundle (everything else you received is instead). Anyway, we do offer refunds within 30 days, so let me know in case!

    January 18, 2017 at 6:39 pm in reply to: Did not received key for Post Pay Counter PRO – license key with purchase #54075
    Stefano
    Keymaster

    Hi Tec,
    What you received is correct. In fact, you purchased the Addons Premium Bundle (which is what the PRO version link in the top menu links to), that includes the PRO version together with 3 more addons that complete its features πŸ™‚

    January 18, 2017 at 6:07 pm in reply to: Did not received key for Post Pay Counter PRO – license key with purchase #54070
    Stefano
    Keymaster

    Hi Tec,
    sorry for the hiccup!

    I have just resent your purchase receipt. Let me know if it still lacks some information! πŸ™‚

    Have a nice day,
    Stefano

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Viewing 20 posts - 1,521 through 1,540 (of 3,037 total)
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