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Error problems

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› Forums › Post Pay Counter PRO › Support › Error problems

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  • This topic has 7 replies, 2 voices, and was last updated 8 years, 3 months ago by Kevin.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 22, 2017 at 7:30 am #54141
    Kevin
    Guest

    Hiya, sorry to bother you I’ve just installed Pro and now have an error

    Fatal error: Call to a member function get_active_counting_types() on null in /home/*********/photozink.com/wp-content/plugins/post-pay-counter/classes/ppc_counting_stuff_class.php on line 73

    The website is up to date, plugin up to date, running PHP 5.6

    I’ve the forms but can’t see an answer, apart from the update plugin, which is up to date.

    I added the stars in so it doesn’t give out my details seeing an open form

    Thanks
    Kev.

    January 22, 2017 at 9:58 am #54143
    Stefano
    Keymaster

    Hi Kevin,
    thanks for reporting the issue and sorry for the hiccup!

    I have just released Post Pay Counter version 2.711 which should fix the issue ๐Ÿ™‚
    Let me know!

    Have a nice day,
    Stefano

    January 22, 2017 at 10:26 am #54146
    Kevin
    Guest

    Thank you, that’s worked ๐Ÿ™‚

    January 22, 2017 at 10:35 am #54148
    Kevin
    Guest

    Thank you that’s worked although the number o views are shows as -1 but on the admin side it showing the right amount of views, any ideas why?

    Thank you
    Kev

    January 22, 2017 at 10:38 am #54150
    Stefano
    Keymaster

    A negative amount of views usually means that the specified visits callback does not exist. Please, double check your settings and see if this could be the cause ๐Ÿ™‚

    January 22, 2017 at 11:01 am #54153
    Kevin
    Guest

    I have slim stats plugin installed and working, I’ve placed “ppc_wp_slimstat_views” in the Callback field. I see the right amount of views on the admin side but not on the front end.

    Kev

    January 22, 2017 at 1:59 pm #54155
    Stefano
    Keymaster

    Oh, sorry, I had misunderstood. There was indeed an issue with front-end stats and the SlimStat addon not being loaded. I’ve pushed version 1.1 of the addon that fixes the issue ๐Ÿ™‚

    Have a nice day,
    Stefano

    January 22, 2017 at 3:50 pm #54158
    Kevin
    Guest

    Awesome, thank you so much, working now ๐Ÿ™‚

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