Forum Replies Created
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AuthorPosts
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Stefano
KeymasterI have fixed the issue ๐ It was due to the setting Only show and pay per #% of visits (100 = all) being mistakenly set to 0, which made it so that no visits were shown.
I would now suggest to disable Analytics debug mode, which slows down the plugin a bit, and delete the ppcp_ga.log file.
A nice day,
StefanoStefano
KeymasterOk, this is very odd. Would it be fine for you to grant me temporary admin access so I can look into the issue myself?
A nice day,
StefanoStefano
KeymasterIs it still the case that no posts show visits? From the log I do see many posts receiving visits in PPC (for example the post gift-ideas-for-girlfriend-on-first-date, ID 2890).
Stefano
KeymasterThe next step would be to enable Analytics Debug Mode and reload Analytics data.
So:
1. Go to Options > Google Analytics/Adsense Settings and tick Enable debug mode.
2. Go to Options > Google Analytics/Adsense Status > Update data, pick a date at least a week back in the past, and confirm.
3. Reload the page and continue doing so until the Pending rows count in Analytics Status gets to zero.
4. Disable debug mode.
4. Send us the file post-pay-counter-pro/temp/ppcp_ga.logA nice day,
StefanoStefano
KeymasterOk, so for example the post Gift ideas for girlfriend on first date, can you confirm that it shows 0 views in Post Pay Counter?
Stefano
KeymasterCan I also get a screenshot of your Analytics dashboard where page URLs that received views can be seen?
Stefano
KeymasterThat’s great news! ๐
Stefano
KeymasterHi! Have you already had a look at our Analytics setup tutorial?
Google Analytics setup and configuration with Post Pay Counter PRO
A nice day,
StefanoStefano
KeymasterThere might be some corner cases when, with non-zero pending rows, some conflict with other plugins could happen. But if the rows are zero, I would blame some other plugin :/
Stefano
KeymasterSo just to confirm, in the Google Analytics Status box you see pending rows are 0, and yet you get that error while saving posts?
Stefano
KeymasterAre there pending Analytics rows to be processed? You can check in the Analytics Status box in the options page.
Stefano
KeymasterThanks for the feedback! The fix will be included in the next public update ๐
Stefano
KeymasterHi Marwan,
put in your Post Pay Counter PRO license key (even if buying many renewals all together) and ping me afterwards. Our system doesn’t currently support multiple renewals at once, so I will make sure that they get all manually updated ๐A nice day,
StefanoStefano
KeymasterI will send an updated file by email. Please replace the one you have in post-pay-counter-pro/classes with the one I send. The conflict should then only persist if there are Analytics rows to be processed, but not otherwise. Let me know!
A nice day,
StefanoStefano
KeymasterHi,
On what pages does this happen?Stefano
Stefano
KeymasterJust sent by email ๐
Stefano
KeymasterIf you post your data (as a private reply) here, I will send the invoice ๐
Stefano
KeymasterSure, I’ll send it by email shortly.
Have a nice day,
StefanoStefano
KeymasterHi there,
That message should vanish automatically. If it doesn’t, try to deactivate and reactivate the addon ๐A nice day,
StefanoStefano
KeymasterHi there!
It looks like there might have been some issue with the installation, as some default settings are missing. I would suggest uninstalling the plugin and re-installing it (not just deactivating and reactivating it). Anyway, when the checkboxes of the sections in the Counting settings box get checked, then further options are shown ๐Let me know!
Have a nice day,
Stefano -
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