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Google Analytics error

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› Forums › Post Pay Counter PRO › Support › Google Analytics error

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  • This topic has 25 replies, 2 voices, and was last updated 5 years, 8 months ago by Stefano.
Viewing 20 posts - 1 through 20 (of 26 total)
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    Posts
  • September 18, 2019 at 1:46 pm #67641
    Ashkan Ghadimi
    Guest

    Hi,

    I tried to authorize plugin for GA but after submitting authorization code, it shows this error:
    Error: 401: {"error":{"errors":[{"domain":"global","reason":"required","message":"Login Required","locationType":"header","location":"Authorization"}],"code":401,"message":"Login Required"}}

    I tried with another google account but it showed same error.

    Please help to resolve this issue. Looking forward to hearing from you.

    Best regards,

    September 18, 2019 at 2:44 pm #67655
    Stefano
    Keymaster

    Hi Ashkan,
    can you details the steps you did that lead you to the problem. It looks like you did not log into your Google account when prompted to do so. I would advise checking out the Analytics tutorial for help πŸ™‚

    Google Analytics setup and configuration with Post Pay Counter PRO

    Have a nice day,
    Stefano

    September 21, 2019 at 11:28 am #67830
    Ashkan Ghadimi
    Guest
    This reply has been marked as private.
    September 21, 2019 at 11:39 am #67832
    Stefano
    Keymaster

    Yes, the request goes through the server. I don’t know, this is clearly something related to the website as it never happened. If you want, I can try to have a look with a temp admin account on your site πŸ™‚

    September 23, 2019 at 10:23 am #67882
    Ashkan Ghadimi
    Guest
    This reply has been marked as private.
    September 23, 2019 at 12:06 pm #67884
    Stefano
    Keymaster

    Followed instructions, however when I hit the green login button it doesn’t do anything. I don’t understand a word of the site so I’m not sure whether I’m doing something wrong :/

    September 23, 2019 at 3:19 pm #67904
    Ashkan Ghadimi
    Guest
    This reply has been marked as private.
    September 23, 2019 at 3:20 pm #67906
    Stefano
    Keymaster

    With the google login button, I get

    400. That’s an error.

    Error: redirect_uri_mismatch

    September 23, 2019 at 3:33 pm #67909
    Ashkan Ghadimi
    Guest
    This reply has been marked as private.
    September 23, 2019 at 3:39 pm #67912
    Stefano
    Keymaster

    These worked, thanks. I can confirm that the issue is not with your account, as mine resulted in the same error. I don’t know what to say: if you know that Analytics is blocked in your area, then that’s probably the reason. I can confirm the process works fine as I have no problem on my servers and no other customers ever reported this, I’m afraid πŸ™

    September 24, 2019 at 9:18 pm #67930
    Ashkan Ghadimi
    Guest
    This reply has been marked as private.
    September 25, 2019 at 10:02 am #67946
    Stefano
    Keymaster

    Do you have any way of checking whether you’re able to login to other services through your Google account?

    September 28, 2019 at 10:28 am #68031
    Ashkan Ghadimi
    Guest
    This reply has been marked as private.
    September 28, 2019 at 11:12 am #68037
    Stefano
    Keymaster

    I don’t know, maybe Google has some way of tracking down the locations anyway. In fact, you do actually go through the login process yourself in the browser, even if the web application is on the german server. I don’t know what to advise, I fear there’s no way out unfortunately! Of course, we can refund your money if that’s what you’d like πŸ™‚

    September 30, 2019 at 1:40 pm #68101
    Ashkan Ghadimi
    Guest

    What a pity! please go for the refund process and let me know when it’s done.

    September 30, 2019 at 5:01 pm #68105
    Stefano
    Keymaster

    Oh, one thing we could try before surrendering is to disable for a second all other plugin and addons and trying to login through Analytics with Post Pay Counter again. Who knows that maybe there is some conflict also happening! Let me know! πŸ™‚

    October 1, 2019 at 1:31 pm #68149
    Ashkan Ghadimi
    Guest

    I think you have access now. no problem to test in dev environment.

    October 2, 2019 at 11:06 am #68172
    Ashkan Ghadimi
    Guest

    You were right. A deactivate all plugins and now it’s connected fine. I’ll update you as soon as I get any detailed information about which plugins had conflict with.

    October 2, 2019 at 11:12 am #68174
    Stefano
    Keymaster

    Great to know! Keep me posted! πŸ™‚

    October 2, 2019 at 12:29 pm #68178
    Ashkan Ghadimi
    Guest

    It conflicts with one of our internal plugin developed for wp-login replacement.

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