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Stefano

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Viewing 20 posts - 1,961 through 1,980 (of 3,037 total)
← 1 2 3 … 98 99 100 … 150 151 152 →
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  • February 7, 2016 at 5:23 pm in reply to: Lic not working #49961
    Stefano
    Keymaster

    Oh, okay, from your first post I thought the error was

    It appears thus License object is not a PPCP_license instance.

    Could I have temp admin access to your site so I can manually activate it for you? You can post the credentials here marking the reply as private 🙂

    February 7, 2016 at 4:43 pm in reply to: Lic not working #49959
    Stefano
    Keymaster

    Could you post a screen shot of the problem when it happens? It’s weird as it has not been reported before, sorry.

    February 7, 2016 at 8:10 am in reply to: Lic not working #49957
    Stefano
    Keymaster

    What do you see in the upper right corner of your plugin Options page?

    February 6, 2016 at 5:11 pm in reply to: Error after paying #49949
    Stefano
    Keymaster

    E quando vedi l’errore? Per favore controlla che l’errore che hai postato all’inizio sia ancora esattamente quello che ricevi ora, perchè la riga 388 (a cui dovrebbe essere il problema) è vuota, in questo momento.

    February 6, 2016 at 11:09 am in reply to: Error after paying #49945
    Stefano
    Keymaster

    Puoi darmi qualche dettaglio in più? Quando si verifica l’errore? Che versioni hai installate?

    February 6, 2016 at 10:50 am in reply to: 3 quistions #49943
    Stefano
    Keymaster

    You can always download the updated versions from the links in your Purchase receipt, the same as the ones you used the first time. I’ve just resent it to your email now, in case you lost it 🙂

    February 6, 2016 at 10:29 am in reply to: Error after paying #49941
    Stefano
    Keymaster

    Hi Tindaro,
    sorry for the delay, the topic got marked as spam.
    Is this still an issue?

    Have a nice day,
    Stefano

    February 6, 2016 at 10:22 am in reply to: 3 quistions #49936
    Stefano
    Keymaster

    Hi Mezo,

    i have 2 License status boxes in options page

    Make sure you are running the latest PRO version (1.9.5.3). What version do you have? Use the one which lists both the PRO and Facebook, anyway.

    when i try to authorize FB plugin i get this message :
    (( Given URL is not permitted by the Application configuration: One or more of the given URLs is not permitted by the App’s settings. It must match the Website URL or Canvas URL, or the domain must be a subdomain of one of the App’s domains. ))

    Again, make sure you have the latest Facebook addon version (should be 1.0.3). We migrated to this new site (from thecrowned.org) and changed the Facebook URL as well.

    the license status shows that my plugins will expire on 9/9/2016
    it suppose that it will not expire
    will it be renewed automatically

    Licenses do expire indeed on the date you reported, and it won’t be renewed automatically. Have a look at our License notes for more details 🙂

    Have a nice day,
    Stefano

    February 6, 2016 at 7:57 am in reply to: Lic not working #49934
    Stefano
    Keymaster

    Hi Liz,
    could you detail a little more what you are trying to do and what is not working fine?

    Have a nice day,
    Stefano

    February 5, 2016 at 11:18 pm in reply to: Urgente! Numero visite completamente sballati + saldi negativi #49931
    Stefano
    Keymaster

    È venuto fuori da un aggiornamento manuale o da uno automatico? Mi dispiace non so bene come aiutarti, perché credo che anche quello sia dato da un precedente errore di aggiornamento di una specifica opzione del plugin nel database…

    February 5, 2016 at 7:12 am in reply to: The plugin has stopped counting visits #49926
    Stefano
    Keymaster

    Hi Wale,
    what method are you using to count visits? Can you post a screenshot/pdf print of your options page please?

    Have a nice day,
    Stefano

    February 3, 2016 at 2:10 pm in reply to: Payment calculation from a monthly revenue value #49917
    Stefano
    Keymaster

    Not exactly. I’ll try to make this clearer through a real scenario.

    – Today finished a full month and I am going to pay the collaborators
    Okay, so let’s say you made $50. We said you pay for visit. The plugin needs to know how much each visit should be paid. Say you have an overall total of 1000 visits (summing up all posts visits, the sum is displayed below the stats table), then each visit is worth $50/1000 = $0.05. You put this value in the Incremental payment value.

    And NOW you mark everyone as paid. Repeat for next month 🙂

    Is it clearer now?

    February 2, 2016 at 9:26 pm in reply to: Urgente! Numero visite completamente sballati + saldi negativi #49909
    Stefano
    Keymaster

    Va bene sarò disponibile dalle 3 in poi circa. A domani!

    February 2, 2016 at 8:34 pm in reply to: Urgente! Numero visite completamente sballati + saldi negativi #49906
    Stefano
    Keymaster

    Se vuoi possiamo sentirci su Skype/Hangouts domani prima di pranzo o nel pomeriggio, per essere più rapidi. 🙂

    February 2, 2016 at 7:23 am in reply to: Bug get_requested_posts #49902
    Stefano
    Keymaster

    Ciao Fabrizio,
    ti ringrazio per la segnalazione, correggo al prossimo rilascio 🙂

    Complimenti che hai spulciato il codice XD

    Buona giornata,
    Stefano

    February 1, 2016 at 7:14 am in reply to: Payment calculation from a monthly revenue value #49895
    Stefano
    Keymaster

    Hi Pedro,
    so correct me if I’m wrong.

    You need to pay per visit with a payment rate that varies every month.
    If that’s the case, this is not exactly an explicit feature, but can be achieved with the PRO version. I’ll try to explain (it’s way easier done than told).

    When you make a settings change in whatever part of the Post Pay Counter (both free version and addons), new settings apply immediately. So, if you change the payment rate for visits, you would see stats change its payment values. So this is the thing that allows you to specify a different payment rate every month. Now, if you didn’t have the ability to lock old posts with old settings, it wouldn’t be of much help. But the thing is that the PRO version allows you to mark posts as paid. When you mark a post as paid, not only its payment is stored, but the amount of visits you paid it for is as well. When you mark a post as paid, its due payment drops to zero: at that point you can change the payment settings however you want, and it will still be zero until new visits are logged (if any).

    The only limitations of this method is that

    1. every time you want to change the payment settings, you need to mark users as paid (before)
    2. all users must be marked as paid together, so that they can all “start from scratch” with new settings at the beginning of the new month.

    Also, if there is any way I can send data to the plugin, like video/audio plays, that would me extraordinary.

    Sorry, but this is not possible 🙂
    Also, there’s currently no integration with WooCommerce.

    Does all this help? 🙂
    Have a nice day,
    Stefano

    February 1, 2016 at 6:59 am in reply to: Urgente! Numero visite completamente sballati + saldi negativi #49894
    Stefano
    Keymaster

    Hai una versione molto data della PRO (quasi di un anno fa), e nel frattempo un sacco di problemi sono stati risolti e nuove funzionalità aggiunte, quindi non posso escludere che, oltre al problema del limite temporale sulle visite, ci sia qualche altro inghippo. Tuttabia, dato che mi dici

    Si gli utenti hanno conteggio temporale di 30 giorni dalla pubblicazione.

    Il problema è probabilmente quello. Immagina di avere un post di due mesi fa. Nella tua configurazione precedente, quando i dati venivano aggiornati di giorno in giorno, il post ha smesso di accumulare visite dopo un mese. Dopo l’aggiornamento manuale, il post ha ricevuto tutte le visite del mese corretto, più quelle del mese successivo, dato che il limite temporale è ineffettivo. Quindi è normale che le statistiche non ti appaiano corrette.

    Se hai un backup risalente a prima dell’aggiornamento manuale, potrebbe essere una buona idea ripristinarlo. Se non lo hai, l’unico modo per “ripartire da zero”, è marcare tutti gli autori che sai avere pagato di recente come già pagati, così da azzerare il conteggio delle visite da pagare.

    Buona giornata,
    Stefano

    January 31, 2016 at 8:21 am in reply to: Shortcode ERROR #49888
    Stefano
    Keymaster

    Right, I checked, and it’s happening because you are selecting too wide a time frame (one year). You need to have a pretty powerful server to do that, and yours probably can’t handle. Selecting a narrower time range worked for me, try it yourself 🙂

    last question how can i display a nice stats page other than the default?

    It’s not in the intention of the plugin to provide a nice display. However, if you want to customize the CSS of the table, indeed you can! 🙂

    Have a nice day,
    Stefano

    January 31, 2016 at 7:53 am in reply to: Keep Payment Details Even After Post Deletion #49887
    Stefano
    Keymaster

    I’m sorry, but that’s a lot of work! 😉

    January 30, 2016 at 8:07 pm in reply to: Urgente! Numero visite completamente sballati + saldi negativi #49884
    Stefano
    Keymaster

    Quale versione della PRO hai? Inoltre, sei sicuro di visualizzare le visite per lo stesso arco di tempo sia su analytics che nel plugin?

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