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Stefano

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Viewing 20 posts - 41 through 60 (of 3,036 total)
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  • October 9, 2023 at 2:56 pm in reply to: Plausible data problem #246861
    Stefano
    Keymaster

    I can’t see anything wrong, so that’s very odd. Would it be possible for me to have a look personally with a temp admin account?

    October 9, 2023 at 10:15 am in reply to: Plausible data problem #246858
    Stefano
    Keymaster

    What exact versions of PPC and PRO are you running?

    I’ve sometimes seen an odd issue with the settings not being correctly stored for visits trackers. To check this, can you paste here (as a private reply if you wish it confidential):
    1. your general settings
    2. settings for one author for whom you see visits to be zero, if any author has custom settings.
    Take both from the Import/Export settings box in the Options page.

    October 8, 2023 at 7:27 pm in reply to: Plausible data problem #246851
    Stefano
    Keymaster

    Hi Tibor,
    so do I understand right that the stats page shows 0 visits for all posts? Or what gets displayed there?

    A nice day,
    Stefano

    October 3, 2023 at 3:23 pm in reply to: Matomo Analytics not updating visits counter #246828
    Stefano
    Keymaster

    Brilliant! Again, thanks for reporting back πŸ™‚

    October 2, 2023 at 2:45 pm in reply to: Matomo Analytics not updating visits counter #246822
    Stefano
    Keymaster

    Brilliant, thanks for reporting back!

    October 2, 2023 at 4:33 am in reply to: Matomo Analytics not updating visits counter #246818
    Stefano
    Keymaster

    Newly released PRO version 1.9.3 provides CLI commands for Matomo/Plausible πŸ™‚

    Stefano

    September 27, 2023 at 11:25 am in reply to: i want my money #246801
    Stefano
    Keymaster

    No. Post Pay Counter has none of your money. It acts as an excel spreadsheet for your admin, telling them how much they should pay you. We collect no money nor owe any money to authors.

    September 25, 2023 at 2:41 pm in reply to: i want my money #246790
    Stefano
    Keymaster

    Hi Brandy,
    did you purchase Post Pay Counter or one of its addons, or are you a writer on a website that uses it to manage payments? In the latter case, we have no responsibility and you should reach out to your website admin. In the former, please give me some more information and I’ll be happy to help πŸ™‚

    Stefano

    September 21, 2023 at 7:48 am in reply to: Matomo Analytics not updating visits counter #246779
    Stefano
    Keymaster

    Hi Davide,
    sorry for the delay and thanks for bringing this to my attention — I’ll try to prioritize this and ensure WP-CLI commands also work for the new visits trackers. Will report here when done πŸ™‚

    A nice day,
    Stefano

    September 4, 2023 at 7:02 am in reply to: Refund #246749
    Stefano
    Keymaster

    Hi there,
    is there anything I can help you with? Something that didn’t work as expected but that we can maybe address? Otherwise let me know if you’d like a full refund or if you’d like to retain some licenses, and I will go ahead and process that πŸ™‚

    A nice day,
    Stefano

    August 11, 2023 at 10:16 am in reply to: Best Way To Handle Multiples For Payment #246483
    Stefano
    Keymaster

    Hi Amari,
    You should be able to achieve what you want. I just tested this again and it seems to be the plugin behaves as you intend it (and as I intended as well).
    For example, if I set the word payment as the picture shows, and then do the following:
    – create a post that has 150 words,
    – mark it as paid
    – add 180 more words to it
    I end up with the post’s due payment being $1, which is as you would expect, unless I am mistaken. All this applies to visits payment as well.

    Does this help at all? πŸ™‚
    A nice day,
    Stefano

    • This reply was modified 1 year, 9 months ago by Stefano.
    Attachments:
    1. Screenshot-from-2023-08-11-11-10-38.png

    August 4, 2023 at 12:23 pm in reply to: my licence is not renew #246406
    Stefano
    Keymaster

    Hi somu,
    I’ve just emitted the (partial) refund.

    A nice day,
    Stefano

    July 19, 2023 at 11:54 am in reply to: my licence is not renew #246281
    Stefano
    Keymaster

    As the License Notes state, multiple sites (including multisite) require an Unlimited websites license πŸ™‚

    Addons – License notes

    July 19, 2023 at 8:10 am in reply to: my licence is not renew #246267
    Stefano
    Keymaster

    Hi there!
    Your purchase had been processed as a renewal, so your licenses didn’t get properly generated (maybe you entered something in the license key field at checkout? I don’t know). Anyway, I’ve just resent you your purchase receipt with newly valid license keys, please see if that fixes the issue πŸ™‚

    A nice day,
    Stefano

    July 17, 2023 at 3:46 pm in reply to: If I change the domain of my site, will there be any problems? #246213
    Stefano
    Keymaster

    I’ve never tried myself, but I guess it should work fine!

    July 17, 2023 at 10:00 am in reply to: If I change the domain of my site, will there be any problems? #246207
    Stefano
    Keymaster

    If you migrate the database, PPC data will with it. There is a page with info if you need to manually backup data: https://postpaycounter.com/docs/backup-plugin-data/

    July 17, 2023 at 2:18 am in reply to: If I change the domain of my site, will there be any problems? #246200
    Stefano
    Keymaster

    No, just deactivate the license on the first website and activate it on the second. Of course PRO features will not be available on the first website after that.

    July 8, 2023 at 4:28 am in reply to: Does Referral Visits support the new Counting methods? #246041
    Stefano
    Keymaster

    Does Referral Visits support the new traffic counting systems? such us WP-PostViews.

    Thanks for bringing this up to my attention. It depends on the visits tracker, and how it is configured. I believe it works with Matomo/Plausible, while most WP plugins that count visits probably get rid of the referral information well before it reaches Post Pay Counter. I am sure it does not work with WP-PostViews, at least.

    Previously we had the ability to add β€œpostmeta”
    Why did you remove it because I use my own extension

    I thought it was just generating extra confusion in the setup, which already has a lot of settings. By including most popular visits trackers explicitly, I thought it was a better experience. Which plugin are you using?

    July 5, 2023 at 1:55 pm in reply to: Setting Up Custom Visit Counter #246013
    Stefano
    Keymaster

    Newly released version 2.782 includes support for Top 10 πŸ™‚

    July 2, 2023 at 3:45 am in reply to: Setting Up Custom Visit Counter #245978
    Stefano
    Keymaster

    Hi Amari,
    it’s easy to add support for it. I can look into doing that next week and release it as an update.

    A nice day,
    Stefano

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