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Stefano

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Viewing 20 posts - 2,061 through 2,080 (of 3,037 total)
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  • November 6, 2015 at 7:43 pm in reply to: Resetting Stats to start over #48906
    Brennen
    Keymaster

    I’m now going through and deleting plugins and trying to delete yours and start over and I’m getting this error message now:

    Warning: scandir(temp/ga): failed to open dir: No such file or directory in /home/wp_zf5swj/theurbantwist.com/wp-content/plugins/post-pay-counter-pro/classes/ppcp_google_analytics_class.php on line 554

    Warning: scandir(): (errno 2): No such file or directory in /home/wp_zf5swj/theurbantwist.com/wp-content/plugins/post-pay-counter-pro/classes/ppcp_google_analytics_class.php on line 554

    Warning: array_diff(): Argument #1 is not an array in /home/wp_zf5swj/theurbantwist.com/wp-content/plugins/post-pay-counter-pro/classes/ppcp_google_analytics_class.php on line 554

    Fatal error: Call to undefined method PPCP_license::license_deactivate() in /home/wp_zf5swj/theurbantwist.com/wp-content/plugins/post-pay-counter-pro/uninstall.php on line 86

    Maybe these error messages is the reason why things won’t update.

    November 6, 2015 at 7:24 pm in reply to: Resetting Stats to start over #48905
    Brennen
    Keymaster

    I just deactivated all my plugins except yours and it still doesn’t do anything.

    November 6, 2015 at 7:20 pm in reply to: Resetting Stats to start over #48904
    Brennen
    Keymaster

    I have no clue as I have done this before in resetting stats.

    It just stopped working.

    Do you know how to find out if plugin is conflicting?

    November 6, 2015 at 6:58 pm in reply to: Resetting Stats to start over #48903
    Stefano
    Keymaster

    Okay, I’m quite confused. Apparently, visits data is still in the database (I can read it) but cannot be deleted nor changed. So I’m quite sure this must have something to do with your own unique server configuration. Have you ever been able to erase visits data? I mean, did it stopped working or it just never worked? My only advice is to make sure nothing can be conflicting with plugins interacting with the MySQL database… Do you have any clue?

    November 6, 2015 at 4:58 pm in reply to: Errors installing #48898
    Stefano
    Keymaster

    Great, glad to know it finally! 🙂

    Have a great day,
    Stefano

    November 6, 2015 at 3:27 pm in reply to: Errors installing #48893
    John
    Keymaster

    Hi Stefano,

    Thank you. Clearing those old metadata settings worked.

    Now I see visit data!

    I have 60 days set in the GA settings box

    Thank you.

    John

    November 6, 2015 at 6:39 am in reply to: Resetting Stats to start over #48875
    Stefano
    Keymaster

    Gotcha! Will let you know 🙂

    November 5, 2015 at 9:37 pm in reply to: Resetting Stats to start over #48861
    Brennen
    Keymaster

    Check your spam folder if you haven’t received the reset link.

    November 5, 2015 at 9:32 pm in reply to: Resetting Stats to start over #48860
    Brennen
    Keymaster

    Done!

    November 5, 2015 at 9:12 pm in reply to: Errors installing #48858
    Stefano
    Keymaster

    Try to erase anything that maybe written in the postmeta value field, even if the field is not selected.
    Do you have a visit time limit set in the analytics settings box?

    November 5, 2015 at 6:57 pm in reply to: Errors installing #48852
    John
    Keymaster

    Sorry Stefano,

    still getting the error message “The specified visits callback returned NULL for a random post – are you sure it is correct?” when saving “Counting Settings”
    New post V old post: something posted prior to installing the Pro version. Ie, past 90-days

    Thanks you

    John

    November 5, 2015 at 6:50 pm in reply to: Errors installing #48851
    Stefano
    Keymaster

    Every day the plugin takes Analytics visits from the previous day on ALL blog pages and add them to already stored ones. What distinction do you exactly make between “new posts” and “old posts (being read)”?

    November 5, 2015 at 6:34 pm in reply to: Resetting Stats to start over #48848
    Stefano
    Keymaster

    Thanks. You can send it over to support at thecrowned dot org.

    November 5, 2015 at 3:30 pm in reply to: Errors installing #48846
    John
    Keymaster

    Yes. All website data rather than the site name is correct.

    But it’s only capturing page views for new posts, not old posts that are being read.

    Sorry to be a bother.

    November 5, 2015 at 2:30 pm in reply to: Resetting Stats to start over #48844
    Brennen
    Keymaster

    Yeah,

    I’ve done this before without any problem so I don’t know why the stats won’t reset now.

    There’s no errors in logs.

    I’m using PRO version: 1.5.8.8

    I can set you up with an Admin account.

    What email address should I use to send you your password.

    Your username will be “thecrowned”.

    November 5, 2015 at 7:38 am in reply to: Errors installing #48831
    Stefano
    Keymaster

    Hi John,

    Is the “all website data” option correct?

    I guess so. If you want to be sure, go to your Analytics’ account settings and make sure all views/profiles have a correct name, and then try to set up the plugin again. 🙂

    Have a nice day,
    Stefano

    November 5, 2015 at 7:36 am in reply to: Resetting Stats to start over #48830
    Stefano
    Keymaster

    Hi Brenner,
    Mmmm, both actions should clear past data… Any errors in the error log? What version are you running? Maybe could I have a temp admin account so I can personally look into this?

    Have a nice day,
    Stefano

    November 4, 2015 at 8:15 pm in reply to: Resetting Stats to start over #48786
    Brennen
    Keymaster

    I even revoked access but the views are still counting. Was hoping that everything would go back to 0.

    November 4, 2015 at 12:53 pm in reply to: Errors installing #48766
    John
    Keymaster

    I went back and deleted reference to the Slimstat’s integration plugin and resaved again with GA selected and that cured the “The specified visits callback returned NULL for a random post – are you sure it is correct?” error message.

    Is the “all website data” option correct?

    Thanks,

    John

    October 31, 2015 at 1:08 am in reply to: Statistiche non visibili agli autori #48470
    Stefano
    Keymaster

    Prova a riassegnare i permessi di accesso alla pagina delle statistiche, basta che deselezioni e riselezioni i ruoli utente in Opzioni > Miscellanea > Permessi. Risolve?

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Viewing 20 posts - 2,061 through 2,080 (of 3,037 total)
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