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Website Error after activating PRO

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› Forums › Post Pay Counter PRO › Support › Website Error after activating PRO

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  • This topic has 3 replies, 1 voice, and was last updated 1 month, 1 week ago by Stefano.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • February 28, 2021 at 6:15 pm #87412 Reply
    Faith
    Guest

    Hi,

    After activating the pro plugin and request payment, our website has login issues where we are unable to access the admin dashboard but are instead redirected to the frontend. We have tried deactivating and activating again but still the same problem. Thanks.

    February 28, 2021 at 6:16 pm #87414 Reply
    Stefano
    Keymaster

    Hi Faith,
    can you try having only the PRO version active (so no Request Payment addon) and see if the situation changes? Also, are there any related error in the server logs?

    A nice day,
    Stefano

    March 12, 2021 at 4:50 pm #88578 Reply
    Faith
    Guest
    This reply has been marked as private.
    March 12, 2021 at 9:36 pm #88600 Reply
    Stefano
    Keymaster

    Uhm, weird error. When did it pop up? Can you try to use the manual update feature in the Analytics Status box in the Settings?

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Viewing 4 posts - 1 through 4 (of 4 total)
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