!! IMPORTANT !!
We are currently on vacation with NO internet connectivity, so support tickets replies are likely to be delayed. We'll be fully back on July 11th. Sorry!
We are based in Europe with a GMT+1/GMT+2 time zone - support replies may be delayed due to time zone differences with your country.
January 13, 2020 at 1:04 am #70383CharlesGuest
1.when I click the update notification icon on the wordpress dashboard, notification suddenly disappear and shows no available plugins to update
2. Under the list of active plugins when update notification for the plugins shows, it later disappear on its own.
3. under the active plugins list if I click update for each plugins, I get error “update failed”
plugins are post pay counter pro and request payment
Though I recently reinstalled my wordpress because my site had some issues. May be that is why i am experiencing this issue, send me the latest updated version of buddypress, post pay counter pro and request payment so that I can manually install them. (firstname.lastname@example.org) my subscription is still active.
check the this link for the issue with request payment not being responsive: https://storage.googleapis.com/stacob/2020/01/88975b83-request-payment-not-responsive.jpgJanuary 13, 2020 at 9:12 am #70388
send me the latest updated version of buddypress, post pay counter pro and request payment so that I can manually install them. (email@example.com) my subscription is still active.
Just done! 🙂
check the this link for the issue with request payment not being responsive: https://storage.googleapis.com/stacob/2020/01/88975b83-request-payment-not-responsive.jpg
Thanks for the screen! I’ll see what we can do about that 🙂
Have a nice day,
StefanoJanuary 14, 2020 at 3:16 pm #70410
Version 1.5.4 of Request Payment solves the non-responsive button issue. If not through the automatic update, you may download the new package through the same link in your email 🙂January 15, 2020 at 2:00 am #70419CharlesGuest
I had to update the plugin manually. the online automatic update is having issues you need to look into that. I cannot update automatically. i have to always download the plugin file and upload it. Even when the post pay counter request plugin is upto date version 1.5.4, it was still showing update required so I click to update and I get the error, see picture.
I have experienced this type of issue before and you solved it, I don’t know why we should experience it again. automatic update of your plugins most times get errors. This has to do with your server.January 15, 2020 at 9:19 am #70423AlessandroGuest
Anche a me non fa aggiornare i plugin. Mostra la notifica ma quando clicco su aggiorna non li trova:
A new version of the plugin “Post Pay Counter PRO (v220.127.116.11)” is available.
A new version of the plugin “Post Pay Counter – Request Payment (v1.5.4)” is available.January 15, 2020 at 9:26 am #70426CharlesGuest
Have you solved the automatic update issue?January 15, 2020 at 11:04 am #70429CharlesGuest
you replied in Italian, please use English so that I can understandJanuary 15, 2020 at 11:18 am #70433AlessandroGuest
Charles, I simply wrote that I have your same problem updating plugins.January 15, 2020 at 5:14 pm #70445CharlesGuest
ok, so you need to solve the problemJanuary 19, 2020 at 9:47 pm #70523
Can you please try to update the plugins NOT from the plugins page, but from Dashboard > Update? Select only one of our plugins and click the update button. If it fails, it should provide some more information on WHY it failed 🙂
Thanks!January 22, 2020 at 1:33 am #70545CharlesGuest
I have been seeing this update notification for the “post pay counter-request payment” since the day you said I should check.January 22, 2020 at 2:56 pm #70557
Oh right, but that is a different problem now. It sometimes does happen, and I honestly have no clue why, but it can be solved by deactivating the plugin, updating it, and reactivating it. The notice should vanish! 🙂January 24, 2020 at 1:46 am #70599CharlesGuest
post pay counter pro ; updating faildedJanuary 24, 2020 at 3:14 pm #70618
As already pointed out,
Can you please try to update the plugin NOT from the plugins page, but from
Dashboard > Update? Select only one Post Pay Counter PRO and click the update button. If it fails, it should provide some more information on WHY it failed 🙂/blockquote>January 26, 2020 at 4:13 pm #70622CharlesGuest
1. for ppc-buddypress dashboard, under the “MY earning” tab, when there is a result the widget stay at the sidebar, but when here is no result the widget comes under the dashboard, I want the widget to always stay at the sidebar. compare the two links.
2 for ppc-buddypress dashboard, under the “pay history” tab, I experience the same issue. the widget comes under the dashboard. I want the widget to always be at the sidebar.January 26, 2020 at 4:25 pm #70647
Uhm, weird issue! Are you using the default BuddyPress theme or is it a custom one? If the latter, can you try to switch to the default one for a second and see if it still shows the issue? 🙂January 27, 2020 at 9:21 pm #70668CharlesGuest
After updating post pay counter pro to Version 18.104.22.168 i experience this issue see pic
https://storage.googleapis.com/stacob/2020/01/a8f67744-“see-stat”-is-covering-“this-month”.jpgJanuary 28, 2020 at 4:13 am #70680CharlesGuest
I deleted the pay counter pro Version 22.214.171.124 and reinstall pay counter pro to Version 126.96.36.199 after that it became normal , see picture,
https://storage.googleapis.com/stacob/2020/01/6a1a28cc-post-pay-pro-normal.jpgJanuary 28, 2020 at 7:48 pm #70687
Can you provide a link to the page where the shortcode is? (even in a private reply, if you prefer) 🙂January 29, 2020 at 3:08 am #70694CharlesGuest
I have done the page inspection with chrome browser , the problem is caused by the padding:0.1em, which you added in pay counter pro version 188.8.131.52. if you remove the “padding:0.1em” it will be normal. see picture to compare.
- The topic ‘updating fail’ is closed to new replies.