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Trouble with displaying referral visits in users stats

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› Forums › Referral Visits › Trouble with displaying referral visits in users stats

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  • This topic has 4 replies, 1 voice, and was last updated 4 years, 5 months ago by Igor.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • December 15, 2020 at 5:40 am #82254
    Igor
    Guest

    Hey Stefano!

    It’s again me and now i’ve faced with pretty specific trouble and i’m need your support.

    On my website presents such users who didn’t created any posts and upload any photos.They are only share referral links on different platforms and attract traffic on website.

    The problem is that they don’t see how many clicks were made on their link until they write a post. Their statistics are generally empty. I turned on the “Display all users in stats” option and in the general statistics (administrator statistics) I see their transitions, but if you turn off this option, they immediately disappear from the statistics. (see screenshot below)

    1

    P.s. doesn’t matter turned on this option or not. Users (Traffic arbitrages) see empty stats in they personal cabinet. (see screenshot below)

    2

    3

    Please help to solve this issue coz users claims me about this issue

    December 15, 2020 at 5:42 am #82329
    Stefano
    Keymaster

    Hi Igor,
    that is exactly what the option “Display all users” is for. Does it not work for you as a solution? 🙂

    A nice day,
    Stefano

    December 15, 2020 at 9:36 am #82336
    Igor
    Guest

    Howdy Stefano,

    In case of me, this solution is fully suitable coz i can see all users.

    The fact that people complain that they do not see clicks on their referral links. They say the statistics are blank. As i wrote upper its true.

    It turns out that I am deceiving people. Since there are transitions, and the plugin does not show this to them, since not a single article has been written by this user! And info about ref visits appearing only after making post with at least 1 symbol by this user.

    This is issue of plugin, and imho it should be fixed. In my statics i see my debt for this user. But plugin doesn’t show anything to user and he think that there is no any visits.

    December 15, 2020 at 12:19 pm #82344
    Stefano
    Keymaster

    Ah, I understand! It is a bug, it should not happen.
    I have now fixed it, I hope, and released a new version of Post Pay Counter. Let me know if the problem is indeed fixed! 🙂

    A nice day,
    Stefano

    December 15, 2020 at 5:56 pm #82362
    Igor
    Guest

    Million thanks, Stefano!

    Everything is just fine now.

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Viewing 5 posts - 1 through 5 (of 5 total)
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