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- This topic has 3 replies, 2 voices, and was last updated 6 years, 3 months ago by
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All of a sudden all of my post counts say NA.
One of my writers brought this to my attention as they had a payment coming up next month for it and now payment says .00 due which is false.
I get the message:
“Displayed data is cached. You may have to wait 24 hours for updated data.”
At the top of the stats page. How would I go about correcting this.
Stats were working fine as recently as 2 days ago which is when I made last payment to my writers but now I don’t if this is something just updating or not.
Here’s a screenshot of the stats:
Hi Brennen,
you can disable caching at the top of Miscellanea box, but I doubts that is the cause of the issue.
Make sure you are running the latest versions of both plugins, and have a look at your settings. Is visits payment enabled, both in general options and for all users with custom settings (at least those who should have it enabled)?Hope this helps! 🙂
Have a nice day,
StefanoThanks! Actually, the cache option did the trick. Don’t know how that got checked in the first place.
Also,
I’m looking into getting that request payment add-on but was wondering if it could be configured after author has reached a certain threshold AND only count for posts stats up to a certain date rnge.
For example, I pay my writers through the end of the month + 45 days. Meaning that for post counts through the end of June, they won’t receive the payment until August 15th. Net 45 terms.
I was wondering if this could be done to allow me time to check stats and make sure numbers are legit before they request payment.
Thanks!
Don’t know how that got checked in the first place
We rolled that feature as an update and checked it by default. We did it because caching showed a 50% increase in page load time, and so it seemed valuable enough to make enable it by default for all old users as well. But we added a notice in the stats page, so that people knew that 🙂
I’m looking into getting that request payment add-on but was wondering if it could be configured after author has reached a certain threshold AND only count for posts stats up to a certain date rnge.
That can’t be achieved with the Request Payment addon right now. But, if you are interested, we can arrange some custom work to tailor it to your needs. In case, just get in touch through this form and we will be happy to discuss it 🙂
Have a nice day,
Stefano
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