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Purchased but downloads have virus?

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› Forums › Post Pay Counter PRO › Support › Purchased but downloads have virus?

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  • This topic has 3 replies, 2 voices, and was last updated 7 years, 6 months ago by Stefano.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 21, 2017 at 12:13 am #59651
    Byron Miller
    Guest

    Just purchased the pro version + facebook + word block list and virus scanner is saying that the zip files contain a virus. Never had this happen with any other file but windows 10 is definitely blocking the downloads mentioned in the email. (other zip files are fine)

    December 21, 2017 at 8:18 am #59656
    Stefano
    Keymaster

    Hi Byron,
    What’s your antivirus? You are the second customer to reports this in the latest weeks, so I guess I will have to reach the antivirus company and report that it’s a false positive. Of course I can guarantee that all zips you downloaded are 100% harmless! 🙂

    Have a nice day,
    Stefano

    December 22, 2017 at 3:21 am #59665
    byron miller
    Guest

    built in windows 10 antivirus reported it.

    December 22, 2017 at 11:38 am #59672
    Stefano
    Keymaster

    Thanks for reporting back.

    They may have solved the issue meanwhile, or I don’t know, because no antivirus is reporting it as malicious, apparently:
    https://www.virustotal.com/#/file/069e6ac13071d91b1d664c6784d6af1e9dd3a6c95f3101b002d7fe2414c0f58a/detection

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