We are based in Europe with a GMT+1/GMT+2 time zone - support replies may be delayed due to time zone differences with your country.
- This topic has 3 replies, 2 voices, and was last updated 3 years, 1 month ago by
.
-
Posts
-
Just purchased the pro version + facebook + word block list and virus scanner is saying that the zip files contain a virus. Never had this happen with any other file but windows 10 is definitely blocking the downloads mentioned in the email. (other zip files are fine)
Hi Byron,
What’s your antivirus? You are the second customer to reports this in the latest weeks, so I guess I will have to reach the antivirus company and report that it’s a false positive. Of course I can guarantee that all zips you downloaded are 100% harmless! 🙂Have a nice day,
Stefanobuilt in windows 10 antivirus reported it.
Thanks for reporting back.
They may have solved the issue meanwhile, or I don’t know, because no antivirus is reporting it as malicious, apparently:
https://www.virustotal.com/#/file/069e6ac13071d91b1d664c6784d6af1e9dd3a6c95f3101b002d7fe2414c0f58a/detection
- The topic ‘Purchased but downloads have virus?’ is closed to new replies.