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Kiesha JosephI changed some of my writers over to personalized settings after they’d already published content on the site. Now, the app no longer gives me the option to pay these writers through the app. Please help.
Hi Kiesha,
What do you mean? Have they just vanished? How did you change settings exactly?Have a nice day,
Stefano
Kiesha JosephThis reply has been marked as private.Please post the screenshot on a public page, I cannot access your authors private area 🙂
Kiesha JosephThis reply has been marked as private.Thanks.
It looks like the Pay checkbox field is missing for all authors. Go to Post Pay Counter > Options > Personalize settings, then pick your user role and your username. Then go to the Permissions box and make sure you have the payment-related permissions ticked. Does this help?
BTW, did you receive the forum notification this time?
Kiesha JosephThis reply has been marked as private.
Kiesha JosephWhat’s happening is… it will ONLY allow me to change personalized settings of the user that’s currently logged in. So, if I log in as admin, I can ONLY personalize the admin’s settings. If I log in as myself, I can only personalize my own settings. Please help.
If you want to provide me with a temporary admin account to your site I will see to fix the issue ASAP.
Let me know!Have a nice day,
Stefano
Kiesha JosephThis reply has been marked as private.
Kiesha JosephDid you get my last message? I really need to pay these people and EVERYTHING is showing 0.
Sorry for the delay. I will take care of it in an hour.
I’m sorry, but I can’t login. Are you sure credentials are correct? Couldn’t you create another temporary admin account?
Kiesha JosephThis reply has been marked as private.Can you check stats out now? If they still don’t look good, which one is your user?
Kiesha JosephOMG!!! Thank you so much! You restored everything. Thank you so, so, so much!!!
I’m glad the issue is fixed now. Sorry you had to wait a bit, but it has been a busy day 🙂
Have a nice day,
Stefano
