Not Counting Views - Post Pay Counter

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This topic contains 11 replies, has 2 voices, and was last updated by Stefano 1 month, 2 weeks ago.

Viewing 12 posts - 1 through 12 (of 12 total)

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Posts
October 17, 2019 at 1:27 pm #68523 Reply

Geoff Lambert

I’ve recently renew my license with Post Pay Counter, and I assumed everything was still working properly, however, one of my writers pointed out that it doesn’t seem to be counting the views properly and in some cases, not at all.

My plugin is linked to Google Analytics and has worked fine in the past. Not sure what changed.

October 17, 2019 at 5:30 pm #68525 Reply

Stefano
Keymaster

Hi Geoff,
is only one author affected? Can you post your System Info by the plugin?

Have a nice day,
Stefano

October 17, 2019 at 8:09 pm #68528 Reply

Geoff Lambert

It looks like it all the writers. I’ll get you that info when I get I’m front of my computer. Thank you.

October 18, 2019 at 3:22 am #68535 Reply

Geoff Lambert

### Begin System Info ###

## Please include this information when posting support requests ##

Multisite: No

SITE_URL: http://goingfor2.com
HOME_URL: http://goingfor2.com

PPC Version: 2.749
WordPress Version: 5.2.4

PHP Version: 7.2.22
Web Server Info: Apache

PHP Memory Limit: 512M
PHP Time Limit: 300

WP_DEBUG: Disabled

WP Table Prefix: Length: 3 Status: Acceptable

WP Remote Post: wp_remote_post() works

DISPLAY ERRORS: On (1)
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.

ACTIVE PLUGINS:
All In One SEO Pack: 3.2.9
All in One Webmaster: 15.0
All In One WP Security: 4.4.2
AMP: 1.3.0
Classic Editor: 1.5
Getty Images: 4.0.2
Google Analytics Dashboard for WP (GADWP): 5.3.9
Insert Post Ads: 1.3.2
iThemes Security: 7.4.1
Jetpack by WordPress.com: 7.8
Post Pay Counter: 2.749
Post Pay Counter PRO: 1.8.5
Smush: 3.2.4
TablePress: 1.9.2
TablePress Extension: DataTables FixedColumns: 1.4
tagDiv Composer: 2.4 | built on 28.05.2019 7:48
tagDiv Mobile Theme: 1.2 | built on 28.05.2019 7:48
tagDiv Social Counter: 4.5 | built on 19.04.2019 12:47
tagDiv Speed Booster: 4.9.1
TinyMCE Templates: 4.8.1
VaultPress: 2.0.1
WPForms: 1.5.5.2
WP to Twitter: 3.4.3
WP Tweets PRO: 1.10.14

## PRO INFO ##
PPCP Version: 1.8.5
IS PRO: 1

ANALYTICS CONSTRUCT: CORRECT
ANALYTICS TOKEN: CORRECT
ANALYTICS PROFILE: CORRECT
ANALYTICS CRON: CORRECT
ANALYTICS FIRST REQUEST TIME: 2015-06-01, 00:00:00
ANALYTICS LAST REQUEST TIME: 2019-10-17, 00:21:42
ANALYTICS PENDING ROWS: 0
ANALYTICS TEMP FILES: array (
)

### End System Info ###

October 18, 2019 at 9:51 pm #68548 Reply

Stefano
Keymaster

I don’t know what it could be happening. Would it be a problem for you to pull Analytics data anew, through the Analytics Status box > Update data feature?

Let me know!
Have a nice day,
Stefano

October 24, 2019 at 4:22 am #68660 Reply

Geoff Lambert

Okay, I tried that and it didn’t do anything. The writers are still only getting paid 25 cent per article, but not the $1 per 1,000 views. Any other ideas?

October 24, 2019 at 4:26 am #68662 Reply

Geoff Lambert

This is in the error log. It’s all gibberish to me, but maybe it means something to you….

August 19, 2019 05:18:08
An error was thrown with code “ppcp_analytics_pending_rows_drop”, message “Analytics rows to be processed count was at 18448 and then at 18298 all of a sudden.” and debug data “array (
)”.

August 21, 2019 14:19:55
An error was thrown with code “ppcp_analytics_pending_rows_drop”, message “Analytics rows to be processed count was at 4498 and then at 2599 all of a sudden.” and debug data “array (
)”.

August 21, 2019 16:55:59
An error was thrown with code “ppcp_analytics_pending_rows_drop”, message “Analytics rows to be processed count was at 2398 and then at 1249 all of a sudden.” and debug data “array (
)”.

October 9, 2019 23:57:22
An error was thrown with code “ppcp_update_settings_error”, message “Error: could not update settings.” and debug data “array (
‘settings’ =>
array (
‘userid’ => ‘general’,
‘basic_payment’ => 1,
‘basic_payment_value’ => 0.25,
‘counting_words’ => 0,
‘counting_words_system_zonal’ => 0,
‘counting_words_system_zonal_value’ =>
array (
0 =>
array (
‘threshold’ => 100,
‘payment’ => 1.0,
),
1 =>
array (
‘threshold’ => 200,
‘payment’ => 2.0,
),
),
‘counting_words_system_incremental’ => 1,
‘counting_words_system_incremental_value’ => 0.01000000000000000020816681711721685132943093776702880859375,
‘counting_words_threshold_max’ => 0,
‘counting_visits’ => 1,
‘counting_visits_postmeta’ => 0,
‘counting_visits_postmeta_value’ => ‘views’,
‘counting_visits_callback’ => ‘ppcp_get_analytics_post_visits’,
‘counting_visits_callback_value’ => ”,
‘counting_visits_system_zonal’ => 0,
‘counting_visits_system_zonal_value’ =>
array (
0 =>
array (
‘threshold’ => 1000,
‘payment’ => 1.0,
),
1 =>
array (
‘threshold’ => 2000,
‘payment’ => 2.0,
),
),
‘counting_visits_system_incremental’ => 1,
‘counting_visits_system_incremental_value’ => 0.001000000000000000020816681711721685132943093776702880859375,
‘counting_visits_threshold_max’ => 0,
‘counting_images’ => 0,
‘counting_images_system_zonal’ => 0,
‘counting_images_system_zonal_value’ =>
array (
0 =>
array (
‘threshold’ => 100,
‘payment’ => 1.0,
),
1 =>
array (
‘threshold’ => 200,
‘payment’ => 2.0,
),
),
‘counting_images_system_incremental’ => 1,
‘counting_images_system_incremental_value’ => 0.200000000000000011102230246251565404236316680908203125,
‘counting_images_threshold_min’ => 2,
‘counting_images_threshold_max’ => 10,
‘counting_images_include_featured’ => 1,
‘counting_images_include_galleries’ => 1,
‘counting_comments’ => 0,
‘counting_comments_system_zonal’ => 0,
‘counting_comments_system_zonal_value’ =>
array (
0 =>
array (
‘threshold’ => 100,
‘payment’ => 1.0,
),
1 =>
array (
‘threshold’ => 200,
‘payment’ => 2.0,
),
),
‘counting_comments_system_incremental’ => 1,
‘counting_comments_system_incremental_value’ => 0.200000000000000011102230246251565404236316680908203125,
‘counting_comments_threshold_min’ => 2,
‘counting_comments_threshold_max’ => 10,
‘counting_payment_total_threshold’ => 0.0,
‘counting_payment_only_when_total_threshold’ => 0,
‘counting_allowed_post_statuses’ =>
array (
‘publish’ => 1,
‘future’ => 1,
‘pending’ => 0,
‘private’ => 0,
),
‘counting_exclude_quotations’ => 1,
‘can_see_others_general_stats’ => 0,
‘can_see_others_detailed_stats’ => 0,
‘can_see_countings_special_settings’ => 0,
‘display_overall_stats’ => 1,
‘can_see_options_user_roles’ =>
array (
‘administrator’ => ‘administrator’,
),
‘can_see_stats_user_roles’ =>
array (
‘administrator’ => ‘administrator’,
‘editor’ => ‘editor’,
‘author’ => ‘author’,
‘contributor’ => ‘contributor’,
),
‘counting_allowed_user_roles’ =>
array (
‘administrator’ => ‘administrator’,
‘editor’ => ‘editor’,
‘author’ => ‘author’,
‘contributor’ => ‘contributor’,
),
‘counting_allowed_post_types’ =>
array (
0 => ‘post’,
),
‘default_stats_time_range_month’ => 0,
‘default_stats_time_range_week’ => 0,
‘default_stats_time_range_custom’ => 1,
‘default_stats_time_range_custom_value’ => 114,
‘counting_visits_google_analytics’ => 1,
‘counting_visits_google_analytics_enable_data’ => 1,
‘counting_adsense_revenues_enable_data’ => 0,
‘counting_adsense_revenues_stop_time’ => 0,
‘counting_visits_google_analytics_pageviews’ => 0,
‘counting_visits_google_analytics_unique_pageviews’ => 1,
‘counting_visits_google_analytics_update_rows_to_be_processed’ => 150,
‘counting_visits_google_analytics_stop_time’ => 0,
‘counting_visits_google_analytics_stop_time_edit_behaviour’ => ‘post_date’,
‘paypal_sandbox’ => 0,
‘paypal_currency_code’ => ‘USD’,
‘paypal_fees_sender’ => 0,
‘paypal_fees_receivers’ => 1,
‘currency_symbol’ => ‘$’,
‘currency_symbol_before’ => 1,
‘currency_symbol_after’ => 0,
‘payment_notification_mark_as_paid’ => 1,
‘payment_notification_paypal’ => 0,
‘enable_payment_bonus’ => 1,
‘paypal_ipn’ => 0,
‘paypal_display_payment_history_status’ => 1,
‘enable_posts_list_stats’ => 1,
‘admin_menu_name’ => ‘Post Pay Counter’,
‘counting_adsense_revenues’ => 0,
‘counting_adsense_revenues_system_incremental_value’ => 60,
‘can_see_payment_history’ => 1,
‘can_delete_payment_history’ => 0,
‘can_mark_as_paid’ => 0,
‘can_see_paypal_functions’ => 0,
‘can_csv_export’ => 1,
‘can_exclude_post’ => 0,
‘can_award_payment_bonus’ => 0,
‘counting_google_analytics_enable_other_data’ => 0,
‘admins_override_permissions’ => 0,
‘basic_payment_display_status’ => ‘tooltip’,
‘counting_words_display_status’ => ‘count’,
‘counting_visits_display_status’ => ‘count’,
‘counting_images_display_status’ => ‘count’,
‘counting_comments_display_status’ => ‘count’,
‘counting_adsense_revenues_display_status’ => ‘count’,
‘paypal_use_users_email’ => 0,
‘stats_display_edit_post_link’ => 0,
‘counting_words_parse_spaces’ => 0,
‘enable_stats_payments_tooltips’ => 1,
‘counting_words_include_excerpt’ => 0,
‘can_see_stats_box_in_post_edit_page’ => 1,
‘default_stats_time_range_last_month’ => 0,
‘default_stats_time_range_this_year’ => 0,
‘default_stats_time_range_all_time’ => 0,
‘enable_post_stats_caching’ => 1,
‘payment_display_round_digits’ => 2,
‘save_stats_order’ => 1,
‘hide_column_total_payment’ => 0,
‘counting_words_global_threshold’ => 0,
‘counting_visits_global_threshold’ => 0,
‘counting_comments_global_threshold’ => 0,
‘counting_images_global_threshold’ => 0,
‘csv_separator’ => ‘;’,
‘counting_adsense_revenues_start_amount’ => 0,
‘exclude_from_stats_after_payment’ => 0,
‘counting_words_exclude_pre’ => 0,
‘counting_words_apply_shortcodes’ => 0,
),
‘settings_start’ =>
array (
‘userid’ => ‘general’,
‘basic_payment’ => 1,
‘basic_payment_value’ => 0.25,
‘counting_words’ => 0,
‘counting_words_system_zonal’ => 0,
‘counting_words_system_zonal_value’ =>
array (
0 =>
array (
‘threshold’ => 100,
‘payment’ => 1.0,
),
1 =>
array (
‘threshold’ => 200,
‘payment’ => 2.0,
),
),
‘counting_words_system_incremental’ => 1,
‘counting_words_system_incremental_value’ => 0.01000000000000000020816681711721685132943093776702880859375,
‘counting_words_threshold_max’ => 0,
‘counting_visits’ => 1,
‘counting_visits_postmeta’ => 0,
‘counting_visits_postmeta_value’ => ‘views’,
‘counting_visits_callback’ => ‘ppcp_get_analytics_post_visits’,
‘counting_visits_callback_value’ => ”,
‘counting_visits_system_zonal’ => 0,
‘counting_visits_system_zonal_value’ =>
array (
0 =>
array (
‘threshold’ => 1000,
‘payment’ => 1.0,
),
1 =>
array (
‘threshold’ => 2000,
‘payment’ => 2.0,
),
),
‘counting_visits_system_incremental’ => 1,
‘counting_visits_system_incremental_value’ => 0.001000000000000000020816681711721685132943093776702880859375,
‘counting_visits_threshold_max’ => 0,
‘counting_images’ => 0,
‘counting_images_system_zonal’ => 0,
‘counting_images_system_zonal_value’ =>
array (
0 =>
array (
‘threshold’ => 100,
‘payment’ => 1.0,
),
1 =>
array (
‘threshold’ => 200,
‘payment’ => 2.0,
),
),
‘counting_images_system_incremental’ => 1,
‘counting_images_system_incremental_value’ => 0.200000000000000011102230246251565404236316680908203125,
‘counting_images_threshold_min’ => 2,
‘counting_images_threshold_max’ => 10,
‘counting_images_include_featured’ => 1,
‘counting_images_include_galleries’ => 1,
‘counting_comments’ => 0,
‘counting_comments_system_zonal’ => 0,
‘counting_comments_system_zonal_value’ =>
array (
0 =>
array (
‘threshold’ => 100,
‘payment’ => 1.0,
),
1 =>
array (
‘threshold’ => 200,
‘payment’ => 2.0,
),
),
‘counting_comments_system_incremental’ => 1,
‘counting_comments_system_incremental_value’ => 0.200000000000000011102230246251565404236316680908203125,
‘counting_comments_threshold_min’ => 2,
‘counting_comments_threshold_max’ => 10,
‘counting_payment_total_threshold’ => 0.0,
‘counting_payment_only_when_total_threshold’ => 0,
‘counting_allowed_post_statuses’ =>
array (
‘publish’ => 1,
‘future’ => 1,
‘pending’ => 0,
‘private’ => 0,
),
‘counting_exclude_quotations’ => 1,
‘can_see_others_general_stats’ => 0,
‘can_see_others_detailed_stats’ => 0,
‘can_see_countings_special_settings’ => 0,
‘display_overall_stats’ => 1,
‘can_see_options_user_roles’ =>
array (
‘administrator’ => ‘administrator’,
),
‘can_see_stats_user_roles’ =>
array (
‘administrator’ => ‘administrator’,
‘editor’ => ‘editor’,
‘author’ => ‘author’,
‘contributor’ => ‘contributor’,
),
‘counting_allowed_user_roles’ =>
array (
‘administrator’ => ‘administrator’,
‘editor’ => ‘editor’,
‘author’ => ‘author’,
‘contributor’ => ‘contributor’,
),
‘counting_allowed_post_types’ =>
array (
0 => ‘post’,
),
‘default_stats_time_range_month’ => 0,
‘default_stats_time_range_week’ => 0,
‘default_stats_time_range_custom’ => 1,
‘default_stats_time_range_custom_value’ => 114,
‘counting_visits_google_analytics’ => 1,
‘counting_visits_google_analytics_enable_data’ => 1,
‘counting_adsense_revenues_enable_data’ => 0,
‘counting_adsense_revenues_stop_time’ => 0,
‘counting_visits_google_analytics_pageviews’ => 0,
‘counting_visits_google_analytics_unique_pageviews’ => 1,
‘counting_visits_google_analytics_update_rows_to_be_processed’ => 150,
‘counting_visits_google_analytics_stop_time’ => 0,
‘counting_visits_google_analytics_stop_time_edit_behaviour’ => ‘post_date’,
‘paypal_sandbox’ => 0,
‘paypal_currency_code’ => ‘USD’,
‘paypal_fees_sender’ => 0,
‘paypal_fees_receivers’ => 1,
‘currency_symbol’ => ‘$’,
‘currency_symbol_before’ => 1,
‘currency_symbol_after’ => 0,
‘payment_notification_mark_as_paid’ => 1,
‘payment_notification_paypal’ => 0,
‘enable_payment_bonus’ => 1,
‘paypal_ipn’ => 0,
‘paypal_display_payment_history_status’ => 1,
‘enable_posts_list_stats’ => 1,
‘admin_menu_name’ => ‘Post Pay Counter’,
‘counting_adsense_revenues’ => 0,
‘counting_adsense_revenues_system_incremental_value’ => 60,
‘can_see_payment_history’ => 1,
‘can_delete_payment_history’ => 0,
‘can_mark_as_paid’ => 0,
‘can_see_paypal_functions’ => 0,
‘can_csv_export’ => 1,
‘can_exclude_post’ => 0,
‘can_award_payment_bonus’ => 0,
‘counting_google_analytics_enable_other_data’ => 0,
‘admins_override_permissions’ => 0,
‘basic_payment_display_status’ => ‘tooltip’,
‘counting_words_display_status’ => ‘count’,
‘counting_visits_display_status’ => ‘count’,
‘counting_images_display_status’ => ‘count’,
‘counting_comments_display_status’ => ‘count’,
‘counting_adsense_revenues_display_status’ => ‘count’,
‘paypal_use_users_email’ => 0,
‘stats_display_edit_post_link’ => 0,
‘counting_words_parse_spaces’ => 0,
‘enable_stats_payments_tooltips’ => 1,
‘counting_words_include_excerpt’ => 0,
‘can_see_stats_box_in_post_edit_page’ => 1,
‘default_stats_time_range_last_month’ => 0,
‘default_stats_time_range_this_year’ => 0,
‘default_stats_time_range_all_time’ => 0,
‘enable_post_stats_caching’ => 1,
‘payment_display_round_digits’ => 2,
‘save_stats_order’ => 1,
‘hide_column_total_payment’ => 0,
‘counting_words_global_threshold’ => 0,
‘counting_visits_global_threshold’ => 0,
‘counting_comments_global_threshold’ => 0,
‘counting_images_global_threshold’ => 0,
‘csv_separator’ => ‘;’,
‘counting_adsense_revenues_start_amount’ => 0,
‘exclude_from_stats_after_payment’ => 0,
‘counting_words_exclude_pre’ => 0,
),
)”.

October 24, 2019 at 5:11 pm #68671 Reply

Stefano
Keymaster

Hi Geoff,

The writers are still only getting paid 25 cent per article, but not the $1 per 1,000 views

I am a bit confused after this comment: is it the visits number that is off (and then, as a consequence, the payment as well), or just the payment (but the visits are okay)?

Have a nice day,
Stefano

October 24, 2019 at 11:19 pm #68678 Reply

Geoff Lambert

Sorry. I have it set to pay the writers 25 cents per article AND $1 per 1,000 views. The per article payment is still being accrued, but the visits payment is not. All visit numbers are at zero. So it’s the visits that aren’t being counted.

October 25, 2019 at 3:55 pm #68699 Reply

Stefano
Keymaster

Uhm, I see. But did it use to work before? In case, anything changed recently? I am also available to have a look personally with a temp admin account, if that may suit you 🙂

October 25, 2019 at 4:43 pm #68702 Reply

Geoff Lambert

Very weird. But I went to look at it today and it’s working again all of a sudden. I’m not sure what changed, but all the views are showing up now. 🤷🏻‍♂️

October 25, 2019 at 6:41 pm #68705 Reply

Stefano
Keymaster

Very weird indeed! Whatever, in case it popped up again let me know!
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Posts

Viewing 12 posts - 1 through 12 (of 12 total)