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Not able to fetch views from google

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› Forums › Post Pay Counter PRO › Support › Not able to fetch views from google

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Viewing 20 posts - 1 through 20 (of 21 total)
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  • Author
    Posts
  • September 22, 2021 at 9:20 am #112819
    Shabbir
    Guest

    Hello,

    I have purchased pro plugin on 13th September and setup analytics but till now the visits are showing zero please help me with this issue

    September 22, 2021 at 9:21 am #112846
    Stefano
    Keymaster

    Hi! Have you already had a look at our Analytics setup tutorial?

    Google Analytics setup and configuration with Post Pay Counter PRO

    A nice day,
    Stefano

    September 22, 2021 at 10:45 am #112852
    Shabbir Lokant
    Guest

    I have done each and everything correctly

    September 22, 2021 at 1:13 pm #112860
    Shabbir Lokant
    Guest
    This reply has been marked as private.
    September 22, 2021 at 4:59 pm #112879
    Stefano
    Keymaster

    Can I also get a screenshot of your Analytics dashboard where page URLs that received views can be seen?

    September 24, 2021 at 9:03 am #113062
    Shabbir Lokant
    Guest
    This reply has been marked as private.
    September 24, 2021 at 9:08 am #113066
    Shabbir Lokant
    Guest
    This reply has been marked as private.
    September 24, 2021 at 4:28 pm #113087
    Stefano
    Keymaster

    Ok, so for example the post Gift ideas for girlfriend on first date, can you confirm that it shows 0 views in Post Pay Counter?

    September 25, 2021 at 7:10 am #113146
    Shabbir Lokant
    Guest
    This reply has been marked as private.
    September 27, 2021 at 10:45 am #113423
    Shabbir Lokant
    Guest
    This reply has been marked as private.
    September 27, 2021 at 2:21 pm #113462
    Stefano
    Keymaster

    The next step would be to enable Analytics Debug Mode and reload Analytics data.

    So:
    1. Go to Options > Google Analytics/Adsense Settings and tick Enable debug mode.
    2. Go to Options > Google Analytics/Adsense Status > Update data, pick a date at least a week back in the past, and confirm.
    3. Reload the page and continue doing so until the Pending rows count in Analytics Status gets to zero.
    4. Disable debug mode.
    4. Send us the file post-pay-counter-pro/temp/ppcp_ga.log

    A nice day,
    Stefano

    September 27, 2021 at 2:34 pm #113484
    Shabbir Lokant
    Guest
    This reply has been marked as private.
    September 28, 2021 at 8:59 pm #113639
    Stefano
    Keymaster

    Is it still the case that no posts show visits? From the log I do see many posts receiving visits in PPC (for example the post gift-ideas-for-girlfriend-on-first-date, ID 2890).

    September 29, 2021 at 7:25 am #113703
    Shabbir Lokant
    Guest
    This reply has been marked as private.
    September 29, 2021 at 7:30 am #113705
    Stefano
    Keymaster

    Ok, this is very odd. Would it be fine for you to grant me temporary admin access so I can look into the issue myself?

    A nice day,
    Stefano

    September 29, 2021 at 10:27 am #113736
    Shabbir Lokant
    Guest
    This reply has been marked as private.
    September 29, 2021 at 11:00 am #113741
    Stefano
    Keymaster

    I have fixed the issue 🙂 It was due to the setting Only show and pay per #% of visits (100 = all) being mistakenly set to 0, which made it so that no visits were shown.

    I would now suggest to disable Analytics debug mode, which slows down the plugin a bit, and delete the ppcp_ga.log file.

    A nice day,
    Stefano

    September 29, 2021 at 11:09 am #113923
    Shabbir Lokant
    Guest

    Thanks Man

    Have a good day too,
    Shabbir

    December 1, 2021 at 6:29 pm #131318
    Thefresh
    Guest

    Analytics not fetching data pls help!!!

    December 1, 2021 at 7:05 pm #131326
    Thefresh
    Guest

    Analytics not fetching data pls help!!!
    I’ve read and done everything correctly.

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