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Mark selected users’ posts as paid its not Working Properly

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› Forums › Post Pay Counter PRO › Support › Mark selected users’ posts as paid its not Working Properly

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  • This topic has 9 replies, 1 voice, and was last updated 9 months, 3 weeks ago by Stefano.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • May 17, 2022 at 7:16 pm #171666
    audai
    Guest

    Hi, my friend,

    I have an issue with the Due Pay, once I try to Mark selected users’ posts as paid and I do the final confirmation, it should be after that the due Pay for the user 0.00$, but in some cases, it’s still there a remaining amount.

    I explain all this matter here in this private video,

    1. https://youtu.be/hYmSH3m1CGU
    2. https://youtu.be/iUmJQtGrJv0

    plz I appreciate your support and help.

    May 17, 2022 at 7:18 pm #171717
    Stefano
    Keymaster

    Hi Audai,
    what version of the Publisher Bonus addon are you using?

    A nice day,
    Stefano

    May 18, 2022 at 1:51 am #171775
    Audai
    Guest

    Post Pay Counter – Publisher Bonus 1.8

    May 18, 2022 at 6:42 am #171817
    Stefano
    Keymaster

    Uhm, that’s weird – I thought that exact issue had been fixed in version 1.8 https://postpaycounter.com/fixed-a-publisher-bonus-issue-with-complex-settings-setups/ !

    Can you confirm that the issue goes away if you deactivate the Publisher Bonus addon?

    Would it be possible for me to have a look personally with a temporary admin account?

    A nice day,
    Stefano

    May 18, 2022 at 7:21 am #171824
    Audai
    Guest
    This reply has been marked as private.
    May 18, 2022 at 7:08 pm #171929
    Stefano
    Keymaster

    Thanks, I’ll have a look and let you know!

    May 24, 2022 at 10:28 pm #173731
    Audai
    Guest

    hi any update on this

    May 26, 2022 at 4:39 pm #174190
    Stefano
    Keymaster

    Sorry for the delay – I looked, and I still don’t know exactly what is wrong. I have to look again. Do you have any information that could be useful for me to understand? Like, is this a recent issue? Did it start after some change? When did you notice it first?

    May 26, 2022 at 6:55 pm #174213
    Audai
    Guest

    the relay I don’t know but what I understand this issue only for whom have profit from updating or publish the article

    May 31, 2022 at 3:57 pm #175414
    Stefano
    Keymaster

    After much troubleshooting, I must say I am not able to provide a fix to the issue while at the same time retaining all the features as they are now. I am almost certain that the issue is due to the combination of these two factors:

    1. Publisher Bonus awarding a bonus not only per publishing, but also depending on the posts’ length (at least for some user roles)
    2. Publisher Bonus settings being different per user/per user role.

    I have detailed the issue in this page, but it looks like you are still experiencing it even after the latest update, so I am unsure. We should probably simply take away the feature I mentioned in point 1., given its hard to predict results.

    My suggestion is to simplify your setup, avoiding special bonuses depending on payment criteria, but only awarding payment per publishing. I understand this might cause you issues and I apologize for that, but there doesn’t seem a way to have the addon work correctly while retaining the current setup :/

    A nice day,
    Stefano

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