License not sent to email

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This topic contains 4 replies, has 2 voices, and was last updated by Stefano 3 months, 2 weeks ago.

Viewing 5 posts - 1 through 5 (of 5 total)

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May 7, 2017 at 5:28 pm #56268

Antonio de la Iglesia

Hi, Stefano!

I have bought the PRO Addon and the Author Payment Bonus, I had used the emails in this comment mail field, but i have not recived the license key! I searched in every folder, including SPAM, but i can’t find it!

Can you send it againt? Thank you!

May 7, 2017 at 5:36 pm #56272

Stefano
Keymaster

Hi Antonio,
I have just resent both of them 🙂

Have a nice day,
Stefano

May 7, 2017 at 5:48 pm #56275

Antonio de la Iglesia

I don’t know what is happening right now with my Outlook email but i can’t see the email, not in my mail desktop client not in Outlook web. In this comment email field there is an empresarial email account. Can you send it there?

Thank you.

May 7, 2017 at 6:07 pm #56278

Antonio de la Iglesia

Thank you, i have recived the license in the coorp email. I can send and recieve emails to my Outlook account, you should check it they put your email on a blacklist or something!

Thank you!

May 7, 2017 at 6:42 pm #56281

Stefano
Keymaster

I’m glad you finally received it! It was probably just a delay 🙂

Have a nice day,
Stefano
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