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License not sent to email

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This topic contains 4 replies, has 2 voices, and was last updated by  Stefano 1 year, 9 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • May 7, 2017 at 5:28 pm #56268

    Antonio de la Iglesia

    Hi, Stefano!

    I have bought the PRO Addon and the Author Payment Bonus, I had used the emails in this comment mail field, but i have not recived the license key! I searched in every folder, including SPAM, but i can’t find it!

    Can you send it againt? Thank you!

    May 7, 2017 at 5:36 pm #56272

    Stefano
    Keymaster

    Hi Antonio,
    I have just resent both of them 🙂

    Have a nice day,
    Stefano

    May 7, 2017 at 5:48 pm #56275

    Antonio de la Iglesia

    I don’t know what is happening right now with my Outlook email but i can’t see the email, not in my mail desktop client not in Outlook web. In this comment email field there is an empresarial email account. Can you send it there?

    Thank you.

    May 7, 2017 at 6:07 pm #56278

    Antonio de la Iglesia

    Thank you, i have recived the license in the coorp email. I can send and recieve emails to my Outlook account, you should check it they put your email on a blacklist or something!

    Thank you!

    May 7, 2017 at 6:42 pm #56281

    Stefano
    Keymaster

    I’m glad you finally received it! It was probably just a delay 🙂

    Have a nice day,
    Stefano

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Viewing 5 posts - 1 through 5 (of 5 total)

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