Fatal Error

Hi Yose,
so do you now have issues on two websites, is it correct? Could I ask your for a temporary admin account on the first site to personally look into the issue and hopefully fix it soon? I’m having trouble reproducing the issue and understanding what may be causing it! Thanks.

Have a nice day,
Stefano

I am getting an incorrect password error upon login. Are you sure the credentials you posted are correct?

• This reply was modified 7 years, 3 months ago by Stefano.

Can you please temporarily deactivate all other plugins (apart from Post Pay Counter and its Facebook addon) and see if the issue goes away. I believe it’s due to some conflict with other Facebook plugins…

Thanks for testing that out. I will now try to understand if it’s my plugin’s fault or if it’s the other plugins fault 🙂

Do you have any data in Post Pay Counter – Facebook addon? Can I freely uninstall it and reinstall it, or would you lose anything?

Hi Yose,
I am afraid I am stuck and cannot solve the problem.

There is a conflict between the Facebook addon for Post Pay Counter and the Instant Articles for WP plugin. The latter plugin has low ratings on WordPress.org and no support, so I have not even tried to contact them to understand what’s going on. I believe we are both doing something wrong, but I am not able to fix it myself. It could even be a problem with the Facebook API itself, but I am not sure frankly.

At this point, I believe the only viable solution is to keep one of the two plugins deactivated. Of course, I can refund you the whole amount for the Facebook addon if that’s your wish 🙂

I am sorry for the inconvenient and hope this does not make you a sad customer! Should I ever be able to fix the issue, I will write here and contact you directly, if you want.
Have a nice day,
Stefano

• This reply was modified 7 years, 3 months ago by Stefano.

Are you going to fix this issue but need time to do that? If yes, I can wait (I’ll deactivate Facebook PPC meanwhile). I’ll decide later in 1 or 2 weeks what solution for this. Maybe I will ask a refund or buy another addon if you can’t fix the issue in short time. I really love the “Post Pay Counter – Facebook”.

I really appreciate that Yose! Right now I simply haven’t been able to find a way to fix it. As you say, more time and more thinking may help, but I cannot guarantee. Since you offered it first, let’s see if I manage to fix it 2 weeks. Is it okay for you?

If you need …

Thanks, I have just emailed you!

(Maybe you can also make add-on for this plugin as you already made for BuddyPress).

I don’t know what the market for that would be, but I will keep it in the back of my mind 🙂

How do I mark the payment as PAID since I am using manual payment (Bank transfer). Do you have any plan to create Manual payment addon (bank transfer) where author can put their bank account number on their account/profile. (I think this important)

The plugin supports two distinct payment features. Apart from the PayPal payment, there is a Mark as paid feature that allows to mark posts as paid when payments happen outside of the plugin. Make sure you have the correct permissions to see it. Does this help?

As for automating bank transfers, this is too difficult to be done, sorry!

I also suggest you to make Thousand Separator and Decimal Separator in payment setting. Just like on woocommerce.

This is a possibly useful feature! Would you mind writing it in the Feature request section please? Thanks!