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› Forums › Stop Words › Support › Error in Stop Words
We are based in Europe with a GMT+1/GMT+2 time zone - support replies may be delayed due to time zone differences with your country.
Hello,
I just installed the stop words addon but am encountering seeing the following error inside the stop words box when I first check the box to “exclude the following words…” and no save button:
<div class=”wp-die-message”><p>There has been a critical error on this website. Please check your site admin email inbox for instructions.</p><p>Learn more about troubleshooting WordPress.</p></div></body>
</html>
<!– plugin=object-cache-pro client=phpredis metric#hits=18339 metric#misses=2255 metric#hit-ratio=89.1 metric#bytes=8491794 metric#prefetches=1517 metric#store-reads=1142 metric#store-writes=18 metric#store-hits=1550 metric#store-misses=1833 metric#sql-queries=345 metric#ms-total=2182.67 metric#ms-cache=166.30 metric#ms-cache-avg=0.1435 metric#ms-cache-ratio=7.6 –>
Thanks
FYI, I tried saving with one of the other buttons, but there’s the error in the stop words field and no button so using one of the other buttons did not save the stop words form. Disabling the addon until it’s fixed.
Thanks
Also, just FYI, I used Health Check to disable everything else and switch to a default theme and I am still getting the critical error message in the Stop Words box.
Thanks