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We are currently abroad with NO (or very limited) internet connectivity, so support tickets replies are likely to be delayed. We'll be fully back on August 24th. Sorry!

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This topic contains 5 replies, has 2 voices, and was last updated by  Stefano 8 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • December 15, 2018 at 5:13 am #63187

    Michael

    please help… download link expired… can you help me get the version I bought.

    December 15, 2018 at 9:38 am #63192

    Stefano
    Keymaster

    Hi Michael,
    I have just resent you your purchase receipt with a newly valid download link 🙂

    Have a nice day,
    Stefano

    December 15, 2018 at 9:41 am #63195

    Michael

    trying to reactivate and it says I cant because activated too many times.

    December 15, 2018 at 9:44 am #63197

    Stefano
    Keymaster

    That’s because your license already is registered as active on thenarrative*****.org. Would you like me to reset the status of your license, deactivating it on the current domain to allow activation on another one?

    December 15, 2018 at 9:44 am #63200

    Michael

    yes, please.

    December 15, 2018 at 9:47 am #63202

    Stefano
    Keymaster

    Done! You may now activate your license on another site. 🙂

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Viewing 6 posts - 1 through 6 (of 6 total)

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