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Hello,
When we installed the counter, it automatically counted all of the posts that writers had previously written – which they had been previously paid for. If I want to start from scratch, how can I clear the previous stats log. It currently shows a large balance sitting for each writer since it’s counting all the previous work. How can this be cleared?
We just purchased all of the addons and have installed everything.
Thanks,
Ryan
Hi Ryan,
the total payment cannot be zeroed out. However, the due payment can: just select all authors and mark them as paid. You may want to select a (very) wide time range to make sure all posts get marked as paid, so you will really be starting from scratch 🙂I’m here if any more help is needed!
Have a nice day,
Stefano
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