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The author bonus calculations are way off. I’m not actually sure what’s going on. The first author basic payment pictured should be $300 but its showing up as $900? And the second one should be $800 but it’s showing up as $1600. As a result the total payment and due pay figures are all over the place. Please can you help asap! I’m due to make payments tomorrow …
Hi Alma,
The quickest solution is for sure to let me have a look myself with a temp admin account. Is that possible?Have a nice day,
StefanoThis reply has been marked as private.Thanks. I’ve looked, and it seems to me it’s just a matter of a misunderstanding. The due payment should show the correct figure, and in fact the tooltip shows that the author payment bonus is awarded only once. The total payment is off, but the due payment is okay.
Is this correct?I don’t see how. With the second author, her basic is $800 so how can due pay be $555 after post payments are calculated?
Oh, I think I’ve found what causes the issue! It seems like you have changed the author bonus from 1100 to 800 in the past, and the addon thinks the 300 difference has already been paid and subtracts it from this month total. Would it be a problem for you to balance the thing out with a manual bonus?
Oh I see. So add the bonus to one of her random posts right? Because I’m assuming that if I increase her bonus now then pay her tomorrow which is a new month, the stats will be skewed again when I reduce the bonus again after payment.
I’m sure we will survive Stefano 🙂 Thanks for your help!
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