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- This topic has 44 replies, 2 voices, and was last updated 9 years, 5 months ago by
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Maybe I need to try to install the previous version of the plug-in? Where to get it?
It happened today, but now update your plug-in and plug-in Yoast SEO. But the problem is if you disable the plugin Yoast SEO
So if you disable Yoast SEO, any problem on Post Pay Counter pages goes away?
no. there is a problem.
I tried to disable all plug-ins than your. problem still exists
Try to download this version of the plugin and replace all files. Let me know if the issue is still there.
problem still exists 🙁
I’m sorry, but I don’t quite know what else to advise you. I’ve tried to collapse options boxes on a couple of other customers websites, which were all running latest versions, and I had no problems (and they had no errors in their browser error log). There must be something unique about your setup that I can’t grasp and is creating the issue, but it is not a bug of my plugin :\
Hi,
I’m on the same site to install the old version of the plugin (which you gave when buying), and he was working! It turns out that a problem in recent versions of the plugin?Of course it is, because the javascript file was not present in older versions so it creates no problems when it cannot be found. I’m afraid I can’t do much more than quote my latest post when I said that
I’ve tried to collapse options boxes on a couple of other customers websites, which were all running latest versions, and I had no problems (and they had no errors in their browser error log). There must be something unique about your setup that I can’t grasp and is creating the issue :\
Options I’ve tried, and they did not help:
1. Fully updated and replaced wordpress files
2. Remove all other plug-ins
3. Put a standard design themeOption that helped:
1. Create and activate a new databaseIt turns out that the reason for the database?
Option that helped:
1. Create and activate a new databaseIt turns out that the reason for the database?
Well that’s surprising! I wouldn’t know how to give it a sense, but if it works and it’s fine for you, glad to know 🙂
Any way I could edit the plugin files while I test the plugin on your site? There a couple more things I could try.
This works, but it does not solve the problem, because needed old database. I created a test site
This reply has been marked as private.Thanks. I had a look, and it really is weird, all the site has problems with javascript. It’s not just my file which isn’t loading, a lot of WordPress core ones aren’t. For example, go to the posts list page (second item in the left menu) and, just below a post, click on the second link (in English it’s Quick edit). You will notice that nothing happens! A lot of javascript is broken! I tried disabling my plugins and it didn’t change.
Any idea of what could be causing it?
It’s weird, but it works on the main site
Okay, what I’m doing for now is just stripping the feature altogether, because I can’t understand what’s not working. However, if it’s not a problem for you, PLEASE leave the test site up with my account the same, so I can run tests and try to really fix the issue. Let me know.
Sorry, but I was not able to translate your latest post. What do I need?
I have released a new version which should fix the issue, at least for now. However, I asked you to grant me access to the test site for some more days until I figure out the issue completely and release a final fix. Is this fine?
Yes, the test site can be used for experiments
- The topic ‘After updating the plugin to version 1.5.9.9 stopped expand and collapse’ is closed to new replies.