› Forums › Post Pay Counter PRO › Support › After updating the plugin to version 22.214.171.124 stopped expand and collapse
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- This topic has 44 replies, 2 voices, and was last updated 6 years, 11 months ago by Stefano.
June 15, 2016 at 5:29 pm #51093RuslanGuest
After updating the plugin to version 126.96.36.199 stopped expand and collapse the settings panel.
http://i9.pixs.ru/storage/0/9/4/ScreenShot_6957723_22354094.jpgJune 15, 2016 at 5:32 pm #51094
I have just tried I have no issues in doing that. Can you try to clear your browser cache (or reload the page by pushing Ctrl + F5) and maybe try to load it with another browser?
Have a nice day,
StefanoJune 15, 2016 at 5:44 pm #51095RuslanGuest
Clearing the cache does not help, another browser, either. I have 2 websites such problem. Worth memcashed pluginJune 15, 2016 at 5:57 pm #51096
It’s probably some js conflicting. Can you see if in your browser console any errors show up? Otherwise, can I have a look myself? 🙂June 15, 2016 at 6:47 pm #51097RuslanGuest
No errors. I noticed before another problem. It has always been. After updating the plugin, it is still “lights up” as Bud is not updated. Perhaps because of the cache? but with other plugins no such problem.June 15, 2016 at 6:50 pm #51098RuslanGuest
### Begin System Info ###
## Please include this information when posting support requests ##
PPC Version: 2.604
WordPress Version: 4.5.2
PHP Version: 5.4.45-0+deb7u3
Web Server Info: Apache/2.2.22 (Debian)
PHP Safe Mode: No
PHP Memory Limit: 256M
PHP Time Limit: 0
WP Table Prefix: Length: 3 Status: Acceptable
WP Remote Post: wp_remote_post() works
DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
Contact Form 7: 4.4.2
Feed Wrangler: 0.3.2
Google XML Sitemaps: 4.0.8
Login LockDown: v1.6.1
Mediafiles auto renamer: 0.0.2
MemcacheD Is Your Friend: 2.0.0
Post Pay Counter: 2.604
Post Pay Counter PRO: 188.8.131.52
WordPress File Monitor: 2.3.3
Yoast SEO: 3.3.1
Яндекс.ПДС Пингер / Yandex Site search pinger: 1.5
## PRO INFO ##
PPCP Version: 184.108.40.206
IS PRO: 1
ANALYTICS CONSTRUCT: CORRECT
ANALYTICS TOKEN: CORRECT
ANALYTICS PROFILE: CORRECT
ANALYTICS CRON: CORRECT
ANALYTICS FIRST REQUEST TIME: 2016-05-31, 00:00:00
ANALYTICS LAST REQUEST TIME: 2016-06-15, 09:29:30
ANALYTICS PENDING ROWS: 0
ANALYTICS TEMP FILES: array (
### End System Info ###June 15, 2016 at 6:51 pm #51099
I meant if it would be possible to have a temp admin account so I can personally look into the issue 🙂June 15, 2016 at 6:52 pm #51100RuslanGuest
Offers upgraded to version 220.127.116.11.1 updated successfully. But after the “F5” again offers upgraded to this version …June 15, 2016 at 6:54 pm #51101RuslanGuest
Where to send the access password?June 15, 2016 at 7:21 pm #51102
You can post the credentials here and mark the post as private through the apt checkbox at the bottom of the reply form. This way I will be the only one who can see them.June 15, 2016 at 7:23 pm #51103RuslanGuestThis reply has been marked as private.June 15, 2016 at 7:28 pm #51104
Okay, I’ve seen, and yes I think it’s a caching issue. Can you try to clear your server cache?June 15, 2016 at 7:50 pm #51112RuslanGuest
I do not know how to do thatJune 15, 2016 at 7:53 pm #51116RuslanGuest
How do you update a plugin?June 15, 2016 at 7:58 pm #51117
I do not know how to do that
How do you update a plugin?
I don’t understand what you mean, sorry!June 15, 2016 at 8:05 pm #51126RuslanGuest
And why plug-PRO always requires an update, even if it has just been updated? On the other plugins no such problem. But I can see right now he does not need to be updated, you update it?June 15, 2016 at 8:45 pm #51127
Yes, I updated it. Indeed, I had forgotten to updated the version number in the latest release so the plugin always thought to be a release back, even if it had just been updated. Also, it sometimes happens that even after updating, an update looks still available. Deactivating the plugin, applying the update and reactivating the plugin should fix that, when it happens,June 15, 2016 at 9:48 pm #51128RuslanGuest
The cache is cleared. The programmer said that most likely the problem is in the plugin (not set properly even if the file options?). See screenshot:
And for some reason, all the settings in the statistics began to defaultJune 15, 2016 at 9:55 pm #51129
As you can see from my screenshot, the plugin does load the file that is missing, but for some reason to me unknown it’s not loaded in your site. You may try to re-upload plugin files, but I doubt this will solve the issue. Either something it’s conflicting or the server still holds some old version of the page I guess.
Attachments:June 15, 2016 at 10:12 pm #51131RuslanGuest
Pages admin panel never cached….
It happened today, but now update your plug-in and plug-in Yoast SEO. But the problem is if you disable the plugin Yoast SEO
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