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Not Counting Views

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Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • October 17, 2019 at 1:27 pm #68523
    Geoff Lambert
    Guest

    I’ve recently renew my license with Post Pay Counter, and I assumed everything was still working properly, however, one of my writers pointed out that it doesn’t seem to be counting the views properly and in some cases, not at all.

    My plugin is linked to Google Analytics and has worked fine in the past. Not sure what changed.

    October 17, 2019 at 5:30 pm #68525
    Stefano
    Keymaster

    Hi Geoff,
    is only one author affected? Can you post your System Info by the plugin?

    Have a nice day,
    Stefano

    October 17, 2019 at 8:09 pm #68528
    Geoff Lambert
    Guest

    It looks like it all the writers. I’ll get you that info when I get I’m front of my computer. Thank you.

    October 18, 2019 at 3:22 am #68535
    Geoff Lambert
    Guest

    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multisite: No

    SITE_URL: http://goingfor2.com
    HOME_URL: http://goingfor2.com

    PPC Version: 2.749
    WordPress Version: 5.2.4

    PHP Version: 7.2.22
    Web Server Info: Apache

    PHP Memory Limit: 512M
    PHP Time Limit: 300

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    WP Remote Post: wp_remote_post() works

    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    ACTIVE PLUGINS:
    All In One SEO Pack: 3.2.9
    All in One Webmaster: 15.0
    All In One WP Security: 4.4.2
    AMP: 1.3.0
    Classic Editor: 1.5
    Getty Images: 4.0.2
    Google Analytics Dashboard for WP (GADWP): 5.3.9
    Insert Post Ads: 1.3.2
    iThemes Security: 7.4.1
    Jetpack by WordPress.com: 7.8
    Post Pay Counter: 2.749
    Post Pay Counter PRO: 1.8.5
    Smush: 3.2.4
    TablePress: 1.9.2
    TablePress Extension: DataTables FixedColumns: 1.4
    tagDiv Composer: 2.4 | built on 28.05.2019 7:48
    tagDiv Mobile Theme: 1.2 | built on 28.05.2019 7:48
    tagDiv Social Counter: 4.5 | built on 19.04.2019 12:47
    tagDiv Speed Booster: 4.9.1
    TinyMCE Templates: 4.8.1
    VaultPress: 2.0.1
    WPForms: 1.5.5.2
    WP to Twitter: 3.4.3
    WP Tweets PRO: 1.10.14

    ## PRO INFO ##
    PPCP Version: 1.8.5
    IS PRO: 1

    ANALYTICS CONSTRUCT: CORRECT
    ANALYTICS TOKEN: CORRECT
    ANALYTICS PROFILE: CORRECT
    ANALYTICS CRON: CORRECT
    ANALYTICS FIRST REQUEST TIME: 2015-06-01, 00:00:00
    ANALYTICS LAST REQUEST TIME: 2019-10-17, 00:21:42
    ANALYTICS PENDING ROWS: 0
    ANALYTICS TEMP FILES: array (
    )

    ### End System Info ###

    October 18, 2019 at 9:51 pm #68548
    Stefano
    Keymaster

    I don’t know what it could be happening. Would it be a problem for you to pull Analytics data anew, through the Analytics Status box > Update data feature?

    Let me know!
    Have a nice day,
    Stefano

    October 24, 2019 at 4:22 am #68660
    Geoff Lambert
    Guest

    Okay, I tried that and it didn’t do anything. The writers are still only getting paid 25 cent per article, but not the $1 per 1,000 views. Any other ideas?

    October 24, 2019 at 4:26 am #68662
    Geoff Lambert
    Guest

    This is in the error log. It’s all gibberish to me, but maybe it means something to you….

    August 19, 2019 05:18:08
    An error was thrown with code “ppcp_analytics_pending_rows_drop”, message “Analytics rows to be processed count was at 18448 and then at 18298 all of a sudden.” and debug data “array (
    )”.

    August 21, 2019 14:19:55
    An error was thrown with code “ppcp_analytics_pending_rows_drop”, message “Analytics rows to be processed count was at 4498 and then at 2599 all of a sudden.” and debug data “array (
    )”.

    August 21, 2019 16:55:59
    An error was thrown with code “ppcp_analytics_pending_rows_drop”, message “Analytics rows to be processed count was at 2398 and then at 1249 all of a sudden.” and debug data “array (
    )”.

    October 9, 2019 23:57:22
    An error was thrown with code “ppcp_update_settings_error”, message “Error: could not update settings.” and debug data “array (
    ‘settings’ =>
    array (
    ‘userid’ => ‘general’,
    ‘basic_payment’ => 1,
    ‘basic_payment_value’ => 0.25,
    ‘counting_words’ => 0,
    ‘counting_words_system_zonal’ => 0,
    ‘counting_words_system_zonal_value’ =>
    array (
    0 =>
    array (
    ‘threshold’ => 100,
    ‘payment’ => 1.0,
    ),
    1 =>
    array (
    ‘threshold’ => 200,
    ‘payment’ => 2.0,
    ),
    ),
    ‘counting_words_system_incremental’ => 1,
    ‘counting_words_system_incremental_value’ => 0.01000000000000000020816681711721685132943093776702880859375,
    ‘counting_words_threshold_max’ => 0,
    ‘counting_visits’ => 1,
    ‘counting_visits_postmeta’ => 0,
    ‘counting_visits_postmeta_value’ => ‘views’,
    ‘counting_visits_callback’ => ‘ppcp_get_analytics_post_visits’,
    ‘counting_visits_callback_value’ => ”,
    ‘counting_visits_system_zonal’ => 0,
    ‘counting_visits_system_zonal_value’ =>
    array (
    0 =>
    array (
    ‘threshold’ => 1000,
    ‘payment’ => 1.0,
    ),
    1 =>
    array (
    ‘threshold’ => 2000,
    ‘payment’ => 2.0,
    ),
    ),
    ‘counting_visits_system_incremental’ => 1,
    ‘counting_visits_system_incremental_value’ => 0.001000000000000000020816681711721685132943093776702880859375,
    ‘counting_visits_threshold_max’ => 0,
    ‘counting_images’ => 0,
    ‘counting_images_system_zonal’ => 0,
    ‘counting_images_system_zonal_value’ =>
    array (
    0 =>
    array (
    ‘threshold’ => 100,
    ‘payment’ => 1.0,
    ),
    1 =>
    array (
    ‘threshold’ => 200,
    ‘payment’ => 2.0,
    ),
    ),
    ‘counting_images_system_incremental’ => 1,
    ‘counting_images_system_incremental_value’ => 0.200000000000000011102230246251565404236316680908203125,
    ‘counting_images_threshold_min’ => 2,
    ‘counting_images_threshold_max’ => 10,
    ‘counting_images_include_featured’ => 1,
    ‘counting_images_include_galleries’ => 1,
    ‘counting_comments’ => 0,
    ‘counting_comments_system_zonal’ => 0,
    ‘counting_comments_system_zonal_value’ =>
    array (
    0 =>
    array (
    ‘threshold’ => 100,
    ‘payment’ => 1.0,
    ),
    1 =>
    array (
    ‘threshold’ => 200,
    ‘payment’ => 2.0,
    ),
    ),
    ‘counting_comments_system_incremental’ => 1,
    ‘counting_comments_system_incremental_value’ => 0.200000000000000011102230246251565404236316680908203125,
    ‘counting_comments_threshold_min’ => 2,
    ‘counting_comments_threshold_max’ => 10,
    ‘counting_payment_total_threshold’ => 0.0,
    ‘counting_payment_only_when_total_threshold’ => 0,
    ‘counting_allowed_post_statuses’ =>
    array (
    ‘publish’ => 1,
    ‘future’ => 1,
    ‘pending’ => 0,
    ‘private’ => 0,
    ),
    ‘counting_exclude_quotations’ => 1,
    ‘can_see_others_general_stats’ => 0,
    ‘can_see_others_detailed_stats’ => 0,
    ‘can_see_countings_special_settings’ => 0,
    ‘display_overall_stats’ => 1,
    ‘can_see_options_user_roles’ =>
    array (
    ‘administrator’ => ‘administrator’,
    ),
    ‘can_see_stats_user_roles’ =>
    array (
    ‘administrator’ => ‘administrator’,
    ‘editor’ => ‘editor’,
    ‘author’ => ‘author’,
    ‘contributor’ => ‘contributor’,
    ),
    ‘counting_allowed_user_roles’ =>
    array (
    ‘administrator’ => ‘administrator’,
    ‘editor’ => ‘editor’,
    ‘author’ => ‘author’,
    ‘contributor’ => ‘contributor’,
    ),
    ‘counting_allowed_post_types’ =>
    array (
    0 => ‘post’,
    ),
    ‘default_stats_time_range_month’ => 0,
    ‘default_stats_time_range_week’ => 0,
    ‘default_stats_time_range_custom’ => 1,
    ‘default_stats_time_range_custom_value’ => 114,
    ‘counting_visits_google_analytics’ => 1,
    ‘counting_visits_google_analytics_enable_data’ => 1,
    ‘counting_adsense_revenues_enable_data’ => 0,
    ‘counting_adsense_revenues_stop_time’ => 0,
    ‘counting_visits_google_analytics_pageviews’ => 0,
    ‘counting_visits_google_analytics_unique_pageviews’ => 1,
    ‘counting_visits_google_analytics_update_rows_to_be_processed’ => 150,
    ‘counting_visits_google_analytics_stop_time’ => 0,
    ‘counting_visits_google_analytics_stop_time_edit_behaviour’ => ‘post_date’,
    ‘paypal_sandbox’ => 0,
    ‘paypal_currency_code’ => ‘USD’,
    ‘paypal_fees_sender’ => 0,
    ‘paypal_fees_receivers’ => 1,
    ‘currency_symbol’ => ‘$’,
    ‘currency_symbol_before’ => 1,
    ‘currency_symbol_after’ => 0,
    ‘payment_notification_mark_as_paid’ => 1,
    ‘payment_notification_paypal’ => 0,
    ‘enable_payment_bonus’ => 1,
    ‘paypal_ipn’ => 0,
    ‘paypal_display_payment_history_status’ => 1,
    ‘enable_posts_list_stats’ => 1,
    ‘admin_menu_name’ => ‘Post Pay Counter’,
    ‘counting_adsense_revenues’ => 0,
    ‘counting_adsense_revenues_system_incremental_value’ => 60,
    ‘can_see_payment_history’ => 1,
    ‘can_delete_payment_history’ => 0,
    ‘can_mark_as_paid’ => 0,
    ‘can_see_paypal_functions’ => 0,
    ‘can_csv_export’ => 1,
    ‘can_exclude_post’ => 0,
    ‘can_award_payment_bonus’ => 0,
    ‘counting_google_analytics_enable_other_data’ => 0,
    ‘admins_override_permissions’ => 0,
    ‘basic_payment_display_status’ => ‘tooltip’,
    ‘counting_words_display_status’ => ‘count’,
    ‘counting_visits_display_status’ => ‘count’,
    ‘counting_images_display_status’ => ‘count’,
    ‘counting_comments_display_status’ => ‘count’,
    ‘counting_adsense_revenues_display_status’ => ‘count’,
    ‘paypal_use_users_email’ => 0,
    ‘stats_display_edit_post_link’ => 0,
    ‘counting_words_parse_spaces’ => 0,
    ‘enable_stats_payments_tooltips’ => 1,
    ‘counting_words_include_excerpt’ => 0,
    ‘can_see_stats_box_in_post_edit_page’ => 1,
    ‘default_stats_time_range_last_month’ => 0,
    ‘default_stats_time_range_this_year’ => 0,
    ‘default_stats_time_range_all_time’ => 0,
    ‘enable_post_stats_caching’ => 1,
    ‘payment_display_round_digits’ => 2,
    ‘save_stats_order’ => 1,
    ‘hide_column_total_payment’ => 0,
    ‘counting_words_global_threshold’ => 0,
    ‘counting_visits_global_threshold’ => 0,
    ‘counting_comments_global_threshold’ => 0,
    ‘counting_images_global_threshold’ => 0,
    ‘csv_separator’ => ‘;’,
    ‘counting_adsense_revenues_start_amount’ => 0,
    ‘exclude_from_stats_after_payment’ => 0,
    ‘counting_words_exclude_pre’ => 0,
    ‘counting_words_apply_shortcodes’ => 0,
    ),
    ‘settings_start’ =>
    array (
    ‘userid’ => ‘general’,
    ‘basic_payment’ => 1,
    ‘basic_payment_value’ => 0.25,
    ‘counting_words’ => 0,
    ‘counting_words_system_zonal’ => 0,
    ‘counting_words_system_zonal_value’ =>
    array (
    0 =>
    array (
    ‘threshold’ => 100,
    ‘payment’ => 1.0,
    ),
    1 =>
    array (
    ‘threshold’ => 200,
    ‘payment’ => 2.0,
    ),
    ),
    ‘counting_words_system_incremental’ => 1,
    ‘counting_words_system_incremental_value’ => 0.01000000000000000020816681711721685132943093776702880859375,
    ‘counting_words_threshold_max’ => 0,
    ‘counting_visits’ => 1,
    ‘counting_visits_postmeta’ => 0,
    ‘counting_visits_postmeta_value’ => ‘views’,
    ‘counting_visits_callback’ => ‘ppcp_get_analytics_post_visits’,
    ‘counting_visits_callback_value’ => ”,
    ‘counting_visits_system_zonal’ => 0,
    ‘counting_visits_system_zonal_value’ =>
    array (
    0 =>
    array (
    ‘threshold’ => 1000,
    ‘payment’ => 1.0,
    ),
    1 =>
    array (
    ‘threshold’ => 2000,
    ‘payment’ => 2.0,
    ),
    ),
    ‘counting_visits_system_incremental’ => 1,
    ‘counting_visits_system_incremental_value’ => 0.001000000000000000020816681711721685132943093776702880859375,
    ‘counting_visits_threshold_max’ => 0,
    ‘counting_images’ => 0,
    ‘counting_images_system_zonal’ => 0,
    ‘counting_images_system_zonal_value’ =>
    array (
    0 =>
    array (
    ‘threshold’ => 100,
    ‘payment’ => 1.0,
    ),
    1 =>
    array (
    ‘threshold’ => 200,
    ‘payment’ => 2.0,
    ),
    ),
    ‘counting_images_system_incremental’ => 1,
    ‘counting_images_system_incremental_value’ => 0.200000000000000011102230246251565404236316680908203125,
    ‘counting_images_threshold_min’ => 2,
    ‘counting_images_threshold_max’ => 10,
    ‘counting_images_include_featured’ => 1,
    ‘counting_images_include_galleries’ => 1,
    ‘counting_comments’ => 0,
    ‘counting_comments_system_zonal’ => 0,
    ‘counting_comments_system_zonal_value’ =>
    array (
    0 =>
    array (
    ‘threshold’ => 100,
    ‘payment’ => 1.0,
    ),
    1 =>
    array (
    ‘threshold’ => 200,
    ‘payment’ => 2.0,
    ),
    ),
    ‘counting_comments_system_incremental’ => 1,
    ‘counting_comments_system_incremental_value’ => 0.200000000000000011102230246251565404236316680908203125,
    ‘counting_comments_threshold_min’ => 2,
    ‘counting_comments_threshold_max’ => 10,
    ‘counting_payment_total_threshold’ => 0.0,
    ‘counting_payment_only_when_total_threshold’ => 0,
    ‘counting_allowed_post_statuses’ =>
    array (
    ‘publish’ => 1,
    ‘future’ => 1,
    ‘pending’ => 0,
    ‘private’ => 0,
    ),
    ‘counting_exclude_quotations’ => 1,
    ‘can_see_others_general_stats’ => 0,
    ‘can_see_others_detailed_stats’ => 0,
    ‘can_see_countings_special_settings’ => 0,
    ‘display_overall_stats’ => 1,
    ‘can_see_options_user_roles’ =>
    array (
    ‘administrator’ => ‘administrator’,
    ),
    ‘can_see_stats_user_roles’ =>
    array (
    ‘administrator’ => ‘administrator’,
    ‘editor’ => ‘editor’,
    ‘author’ => ‘author’,
    ‘contributor’ => ‘contributor’,
    ),
    ‘counting_allowed_user_roles’ =>
    array (
    ‘administrator’ => ‘administrator’,
    ‘editor’ => ‘editor’,
    ‘author’ => ‘author’,
    ‘contributor’ => ‘contributor’,
    ),
    ‘counting_allowed_post_types’ =>
    array (
    0 => ‘post’,
    ),
    ‘default_stats_time_range_month’ => 0,
    ‘default_stats_time_range_week’ => 0,
    ‘default_stats_time_range_custom’ => 1,
    ‘default_stats_time_range_custom_value’ => 114,
    ‘counting_visits_google_analytics’ => 1,
    ‘counting_visits_google_analytics_enable_data’ => 1,
    ‘counting_adsense_revenues_enable_data’ => 0,
    ‘counting_adsense_revenues_stop_time’ => 0,
    ‘counting_visits_google_analytics_pageviews’ => 0,
    ‘counting_visits_google_analytics_unique_pageviews’ => 1,
    ‘counting_visits_google_analytics_update_rows_to_be_processed’ => 150,
    ‘counting_visits_google_analytics_stop_time’ => 0,
    ‘counting_visits_google_analytics_stop_time_edit_behaviour’ => ‘post_date’,
    ‘paypal_sandbox’ => 0,
    ‘paypal_currency_code’ => ‘USD’,
    ‘paypal_fees_sender’ => 0,
    ‘paypal_fees_receivers’ => 1,
    ‘currency_symbol’ => ‘$’,
    ‘currency_symbol_before’ => 1,
    ‘currency_symbol_after’ => 0,
    ‘payment_notification_mark_as_paid’ => 1,
    ‘payment_notification_paypal’ => 0,
    ‘enable_payment_bonus’ => 1,
    ‘paypal_ipn’ => 0,
    ‘paypal_display_payment_history_status’ => 1,
    ‘enable_posts_list_stats’ => 1,
    ‘admin_menu_name’ => ‘Post Pay Counter’,
    ‘counting_adsense_revenues’ => 0,
    ‘counting_adsense_revenues_system_incremental_value’ => 60,
    ‘can_see_payment_history’ => 1,
    ‘can_delete_payment_history’ => 0,
    ‘can_mark_as_paid’ => 0,
    ‘can_see_paypal_functions’ => 0,
    ‘can_csv_export’ => 1,
    ‘can_exclude_post’ => 0,
    ‘can_award_payment_bonus’ => 0,
    ‘counting_google_analytics_enable_other_data’ => 0,
    ‘admins_override_permissions’ => 0,
    ‘basic_payment_display_status’ => ‘tooltip’,
    ‘counting_words_display_status’ => ‘count’,
    ‘counting_visits_display_status’ => ‘count’,
    ‘counting_images_display_status’ => ‘count’,
    ‘counting_comments_display_status’ => ‘count’,
    ‘counting_adsense_revenues_display_status’ => ‘count’,
    ‘paypal_use_users_email’ => 0,
    ‘stats_display_edit_post_link’ => 0,
    ‘counting_words_parse_spaces’ => 0,
    ‘enable_stats_payments_tooltips’ => 1,
    ‘counting_words_include_excerpt’ => 0,
    ‘can_see_stats_box_in_post_edit_page’ => 1,
    ‘default_stats_time_range_last_month’ => 0,
    ‘default_stats_time_range_this_year’ => 0,
    ‘default_stats_time_range_all_time’ => 0,
    ‘enable_post_stats_caching’ => 1,
    ‘payment_display_round_digits’ => 2,
    ‘save_stats_order’ => 1,
    ‘hide_column_total_payment’ => 0,
    ‘counting_words_global_threshold’ => 0,
    ‘counting_visits_global_threshold’ => 0,
    ‘counting_comments_global_threshold’ => 0,
    ‘counting_images_global_threshold’ => 0,
    ‘csv_separator’ => ‘;’,
    ‘counting_adsense_revenues_start_amount’ => 0,
    ‘exclude_from_stats_after_payment’ => 0,
    ‘counting_words_exclude_pre’ => 0,
    ),
    )”.

    October 24, 2019 at 5:11 pm #68671
    Stefano
    Keymaster

    Hi Geoff,

    The writers are still only getting paid 25 cent per article, but not the $1 per 1,000 views

    I am a bit confused after this comment: is it the visits number that is off (and then, as a consequence, the payment as well), or just the payment (but the visits are okay)?

    Have a nice day,
    Stefano

    October 24, 2019 at 11:19 pm #68678
    Geoff Lambert
    Guest

    Sorry. I have it set to pay the writers 25 cents per article AND $1 per 1,000 views. The per article payment is still being accrued, but the visits payment is not. All visit numbers are at zero. So it’s the visits that aren’t being counted.

    October 25, 2019 at 3:55 pm #68699
    Stefano
    Keymaster

    Uhm, I see. But did it use to work before? In case, anything changed recently? I am also available to have a look personally with a temp admin account, if that may suit you 🙂

    October 25, 2019 at 4:43 pm #68702
    Geoff Lambert
    Guest

    Very weird. But I went to look at it today and it’s working again all of a sudden. I’m not sure what changed, but all the views are showing up now. ??‍♂️

    October 25, 2019 at 6:41 pm #68705
    Stefano
    Keymaster

    Very weird indeed! Whatever, in case it popped up again let me know!

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Not Counting Views’ is closed to new replies.