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Users have no stats

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› Forums › Post Pay Counter PRO › Support › Users have no stats

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  • This topic has 2 replies, 2 voices, and was last updated 7 years, 9 months ago by Stefano.
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • September 17, 2014 at 2:24 pm #8542
    Emma
    Keymaster

    Hi, me again!

    I have a user whose stats are not showing on PPC. They have views and comments, so they should be showing. The username is wordgenie. I had another user with the same issue, but once I commented on her post, suddenly her details were in PPC.

    Thanks

    September 17, 2014 at 3:27 pm #8550
    Stefano
    Keymaster

    Hi Emma,
    I’m having a look around – I created a post (not published though) and I’m gonna fiddle around with the plugin’s code with to get a glimpse of what on earth is going on. Just telling you so that if you see some weird debugging info… it’s just me, I’ll be as quick as I can (none of that will be public anyway, just the stats page will show data to me).

    Will keep you up!

    September 17, 2014 at 3:41 pm #8551
    Stefano
    Keymaster

    The easiest things are often overlooked – even by the developer! The reason the user doesn’t show up is that he’s a subscriber, but in Post Pay Counter > Options > Miscellanea > Allowed user roles the contributor role is unchecked. I haven’t checked it as I don’t know if it is supposed to.

    Let me know!
    Have a nice day,
    Stefano

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