Post Pay Counter

The best way to pay authors on WordPress

Users have no stats

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› Forums › Post Pay Counter PRO › Support › Users have no stats

!! IMPORTANT !!

We are currently hiking abroad (Wild Atlantic Way, Ireland) with no internet connectivity, so support tickets replies are likely to be delayed. NO SUPPORT FOR NOW! We'll be fully back on August 24th. Sorry!

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This topic contains 2 replies, has 2 voices, and was last updated by  Stefano 3 years, 11 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
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  • September 17, 2014 at 2:24 pm #8542

    Emma

    Hi, me again!

    I have a user whose stats are not showing on PPC. They have views and comments, so they should be showing. The username is wordgenie. I had another user with the same issue, but once I commented on her post, suddenly her details were in PPC.

    Thanks

    September 17, 2014 at 3:27 pm #8550

    Stefano
    Keymaster

    Hi Emma,
    I’m having a look around – I created a post (not published though) and I’m gonna fiddle around with the plugin’s code with to get a glimpse of what on earth is going on. Just telling you so that if you see some weird debugging info… it’s just me, I’ll be as quick as I can (none of that will be public anyway, just the stats page will show data to me).

    Will keep you up!

    September 17, 2014 at 3:41 pm #8551

    Stefano
    Keymaster

    The easiest things are often overlooked – even by the developer! The reason the user doesn’t show up is that he’s a subscriber, but in Post Pay Counter > Options > Miscellanea > Allowed user roles the contributor role is unchecked. I haven’t checked it as I don’t know if it is supposed to.

    Let me know!
    Have a nice day,
    Stefano

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Viewing 3 posts - 1 through 3 (of 3 total)

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