upgraded to Pro but did not receive an email

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This topic has 8 replies, 2 voices, and was last updated 9 years, 6 months ago by Stefano.

Viewing 9 posts - 1 through 9 (of 9 total)

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November 7, 2015 at 11:53 pm #48956

Cihan
Keymaster

upgraded to Pro but did not receive an email. Also keep checking the junk.

Thank you
C

November 8, 2015 at 7:20 am #48958

Stefano
Keymaster

Hi Cihan,
Still nothing? I’ve resent it anyway 🙂

Have a nice day,
Stefano

November 8, 2015 at 1:04 pm #48960

Cihan
Keymaster

Hi Stefano

I have checked the inbox and the junk mail folders still nothing.

just confirming the email address is the one which I enter into the Mail field when sending this message, right?

November 8, 2015 at 8:11 pm #48963

Stefano
Keymaster

I’ve just manually sent it, let me know!

November 8, 2015 at 9:09 pm #48964

Cihan
Keymaster

Stefano

I still did not receive it and assumed there is a problem with the mail-flow. After checking our server, I have seen your IP was automatically grey-listed for some reason! strange.. That is why the emails were getting rejected.

This have changed now, can you please send it for a final time.

Thank you

November 8, 2015 at 9:51 pm #48965

Stefano
Keymaster

I have resent it, if you still don’t get it let me know and I will send it through my personal Gmail!

November 8, 2015 at 10:26 pm #48966

Cihan
Keymaster

It was blocked again ! not sure why.

Can you please send it from wherever you can, I appreciate your help.

Thank you

November 8, 2015 at 10:29 pm #48967

Cihan
Keymaster

Received now! thank you

November 9, 2015 at 7:19 am #48971

Stefano
Keymaster

Oh great, glad to know! 🙂
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