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Post Pay Counter Stats Disappeared and Pro License didn't work

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 29, 2016 at 2:04 pm #49858
    Sergei
    Guest

    Hi,

    we’re having a production site where the writers translate texts from english and the stats have been counting the numbers of published words normally, then one day, all the stats disappeared.

    I have checked the site and noticed that it didn’t have the Pro version installed, therefore I installed it and tried entering the License key (i bought unlimited license).

    This is what I got – License object is not a PPCP_license instance.

    How do I get the license working and how do I get my stats back?

    Just in case here the ppc system info I downloaded:

    ”
    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multisite: No

    SITE_URL: http://***
    HOME_URL: http://***

    PPC Version: 2.516
    WordPress Version: 4.4.1

    PHP Version: 5.6.17
    Web Server Info: Apache/2.4.17 (Unix) OpenSSL/1.0.1f

    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Time Limit: -1

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    WP Remote Post: wp_remote_post() does not work

    DISPLAY ERRORS: On (1)
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    ACTIVE PLUGINS:
    Add Admin JavaScript: 1.3.3
    Admin Columns – Advanced Custom Fields add-on: 1.3.2
    Admin Columns Pro: 3.6.3
    Advanced Custom Fields: 4.4.4
    Barcelona. Shortcodes: 1.0.0
    Better Search Replace: 1.2.9
    Broken Link Checker: 1.10.10
    Contact Form 7: 4.3.1
    Easy Social Share Buttons for WordPress: 3.2.4
    Entry Views: 1.0.0
    Envato WordPress Toolkit: 1.7.3
    Force Regenerate Thumbnails: 2.0.5
    Google Analytics Dashboard for WP: 4.9.1.2
    OptiMonk: 1.1.4
    Post List Featured Image: 0.5.8
    Post Pay Counter: 2.516
    Post Pay Counter PRO: 1.5.9
    Quick Page/Post Redirect Plugin: 5.1.7
    Regenerate Thumbnails: 2.2.6
    Reveal IDs: 1.4.6.1
    Simple Custom CSS: 3.2
    Ultimate Facebook: 2.8.1.1
    User Role Editor: 4.21.1
    User Switching: 1.0.9
    WordPress Importer: 0.6.1
    WP All Export Pro: 1.2.2
    WP All Import – ACF Add-On: 3.0.9
    WP All Import Pro: 4.2.8
    Yoast SEO: 3.0.7

    ### End System Info ###
    “

    January 29, 2016 at 2:05 pm #49859
    Sergei
    Guest

    Would be great if you could delete the live site’s urls from this thread btw 🙂 Cheers!

    January 29, 2016 at 2:16 pm #49861
    Sergei
    Guest

    The issue resolved itself after I installed the Pro addon and managed to activate the license. Maybe there was some sort of connection issue on my end (?)

    In any case – let me know your thoughts on my other today’s post 😉

    January 29, 2016 at 6:33 pm #49865
    Stefano
    Keymaster

    Hi Sergei,
    good to know you managed to fix.
    I’ve obfuscated your URLs 🙂

    Have a nice day,
    Stefano

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