Post Pay Counter PRO crashing after changing directory permissions to 777

!! IMPORTANT !!

We are currently abroad with NO (or very limited) internet connectivity, so support tickets replies are likely to be delayed. We'll be fully back on August 24th. Sorry!

We are based in Italy with a GMT+1/GMT+2 time zone - support replies may be delayed due to time zone differences with your country.

This topic contains 2 replies, has 2 voices, and was last updated by Jonathan Wong 3 years ago.

Viewing 3 posts - 1 through 3 (of 3 total)

Author

Posts

July 25, 2016 at 5:19 am #51459

Jonathan Wong

1. We tried installing the Post Pay Counter PRO plugin on our development server for http://www.soompi.com.

2. We tried the Google Analytics integration, but wasn’t able to get it to work due to the following error message:

July 17, 2016 18:24:28
An error was thrown with code "ga_write_temp_file_error", message "Error: could not write temp file content." and debug data "array (
  'file_path' => '/opt/soompi/wp-content/plugins/post-pay-counter-pro/temp/ga/ppcp_ga_request_data_temp_1468805068.8489.txt',
)".

July 17, 2016 18:24:28

An error was thrown with code "ga_write_temp_file_error", message "Error: could not write temp file content." and debug data "array (

'file_path' => '/opt/soompi/wp-content/plugins/post-pay-counter-pro/temp/ga/ppcp_ga_request_data_temp_1468805068.8489.txt',

)".

3. After looking around the forum, we found that the solution is to set the permissions on post-pay-counter-pro/temp and all its subfolders/files to have 777 permissions.

4. Once we fixed the permissions issue though, we started getting fatal errors from the plugin. This happened both on our development server and on our local development machines.

[21-Jul-2016 06:14:03 UTC] PHP Warning: fread(): Length parameter must be greater than 0 in /Users/susan/soompi_viki/wp-content/plugins/post-pay-counter-pro/classes/ppcp_google_analytics_class.php on line 716

[21-Jul-2016 06:14:03 UTC] PHP Fatal error: Cannot use object of type WP_Error as array in /Users/susan/soompi_viki/wp-content/plugins/post-pay-counter-pro/classes/ppcp_google_analytics_class.php on line 678

Do you know what is wrong and what we can do to fix it?

July 25, 2016 at 7:44 am #51467

Stefano

Keymaster

Hi Jonathon,
make sure the folder (and files inside it) post-pay-counter-pro/temp has (at least) 775 permissions. Then delete all files inside it, clear the plugin error log and try again to update Analytics data through the apt feature in the Google Analytics Status box. Do the errors persist?

Have a nice day,
Stefano

July 26, 2016 at 2:23 am #51474

Jonathan Wong

Thanks, Stefano. It seems to work now!

Author

Posts

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Post Pay Counter PRO crashing after changing directory permissions to 777’ is closed to new replies.