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page view counts from Google Analytics are wrong

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› Forums › Post Pay Counter PRO › Support › page view counts from Google Analytics are wrong

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Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • July 22, 2015 at 10:40 pm #44653
    Deric
    Keymaster

    I can’t get the page views in Post Pay Counter to match those that I see in Google Analytics. The numbers Post Pay Counter presents tend to be significant larger, sometimes 3 to 4 times as large as what I see on Google’s site. I’ve updated the data, which doesn’t help at all. Any suggestions?

    July 23, 2015 at 4:05 pm #44654
    Stefano
    Keymaster

    Hi Deric,
    are you using any server-caching or caching plugin on your WordPress? Could you try disabling them for a while and pulling data anew please?

    Have a nice day,
    Stefano

    July 30, 2015 at 10:42 pm #44671
    Deric
    Keymaster

    Thank you for getting back to me. We are using caching, both in a plugin and at the server. We’ve tried turning caching off in both, but the counts remain very wrong. Do you have any further suggestions?

    July 31, 2015 at 2:17 pm #44672
    Stefano
    Keymaster

    Hi Deric,
    There was probably an issue with analytics data updates on busy administrative sections, I’m currently waiting for confirmation from another user to know if my fix worked, and will then release it 🙂

    Sorry for the inconvenient!
    Have a nice day,
    Stefano

    August 3, 2015 at 9:01 am #44684
    Stefano
    Keymaster

    Just released a possible fix to your issue 🙂

    August 4, 2015 at 2:51 am #44686
    dave
    Keymaster

    Hi Stefano- I am having the same issue. The views is showing up much larger than actual views…roughly 6-7 times the correct amount. We use caching. Is there any way I can correct this?

    August 4, 2015 at 7:20 am #44691
    Stefano
    Keymaster

    i Dave,
    please make sure you’re running PRO version 1.5.8.4, then go to Options > Google Analytics Status > Update data and try to update data manually. Do numbers look fine after all rows have been updated?

    Have a nice day,
    Stefano

    August 12, 2015 at 4:20 pm #44713
    Deric
    Keymaster

    With the new update, everything is working very well. Thank you!

    August 13, 2015 at 8:23 am #44715
    Stefano
    Keymaster

    Great, I’m delighted to know that! 🙂

    September 2, 2015 at 2:00 am #45576
    dave
    Keymaster

    Hi,

    I cannot get the google analytics pageviews or unique pageviews to correctly show up (thus showing incorrect payouts to our writers). I am using the most up to date version. We have roughly 2 million views per month to account for, so it is incredibly frustrating. I need some assistance to fix the errors.

    For example, one post that has 11k views in google analytics shows up in your plugin as 29k for the same time period.

    Then another that has 7k in google analytics is showing up as 2.9k unique page views in the plugin. Total pageviews is the same issue. I literally have no idea what to do.

    -Dave

    September 3, 2015 at 9:19 am #45629
    Stefano
    Keymaster

    Hi Dave,
    sorry for the delay, been away with no internet. What about some Skype/screen-sharing/something that would put us directly in touch, so we can try to fix this together? Maybe email me at support [at ] thecrowned [ dot] org so we can arrange that, if it’s fine for you.

    Have a nice day,
    Stefano

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