We are based in Europe with a GMT+1/GMT+2 time zone - support replies may be delayed due to time zone differences with your country.
- This topic has 14 replies, 2 voices, and was last updated 10 years, 10 months ago by
.
-
Posts
-
Hi ,
After press the ‘confirm payment’ button , I get this error :
“Error: no authors were selected for the payment. Notice that authors that don’t have a PayPal email address are skipped.”
I selected user and author have a paypal email address. could you please guide me what I did wrong ? and also all permission options are selected .
Thanks
That message shows up either if the selected user doesn’t have a paypal address or if the due payment amount is zero. Are you sure none of these conditions are met?
yes non of them are met.
Ok, I’d ask you screenshots from the stats page to the confirm payment one, I hope to get what’s wrong by them. Or if I could have a temporary admin account to try it myself, that would be fine as well.
Here is the screen shot of everything : http://imgur.com/a/g8I9T#0
Thanks. Download this special version of the PayPal class and replace with it the file you have in wp-content/plugins/post-pay-counter-pro/classesThen try to pay again. You should get a more detailed error message (make sure you only select ONE user for the payment). Let me know!
Problem solved. thank you
I re-installed the plugin and Problem solved. thank you
Hello,
I’m sorry to say this but it is too annoying I think there might be a bug because after update to new version through WordPress, I got that error message about Paypal again, I checked setting and all was correct same as the last time payment.
this the new message:
“Error: no authors were selected for the payment. Notice that authors that don’t have a PayPal email address are skipped. Apparently, the email address of the user is “” and the amount is “226.99”.”
everything is same as those screenshot I sent you. I tried to download your Paypal class but the link was broken.Thanks
Hi,
the PayPal email address is missing, as the message states, apparently it’s just empty. If you go to that user’s profile page, can you see the paypal field filled in or is it blank?Yes, I checked it and everything was good, try to add my paypal account to a user for test but doesn’t work either. I’m sure it is not empty maybe the plugin can’t read the email address from profile.
Just to make sure things are correct, cause I just tried it and it works: can you see the address in this field (which is different from the normal email address)?
If yes, when you refresh the page is it still there?
Yeah it was every thing ok, the paypal email, … .Unfortunately I had to fully delete and reinstall to make it work, and it is work now, this is the second time I had to reinstall this plugin.
Anyway thanks for your help and be patient with me.Goog luck and we enjoy your plugin that is very helpful
- The topic ‘No Redirect to Paypal’ is closed to new replies.