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No Redirect to Paypal

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› Forums › Post Pay Counter PRO › Support › No Redirect to Paypal

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Tagged: paypal

  • This topic has 14 replies, 2 voices, and was last updated 8 years, 9 months ago by Stefano.
Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • June 19, 2014 at 11:41 am #1507
    Reza
    Keymaster

    Hi ,

    After press the ‘confirm payment’ button , I get this error :

    “Error: no authors were selected for the payment. Notice that authors that don’t have a PayPal email address are skipped.”

    I selected user and author have a paypal email address. could you please guide me what I did wrong ? and also all permission options are selected .

    Thanks

    June 19, 2014 at 4:04 pm #1508
    Stefano
    Keymaster

    That message shows up either if the selected user doesn’t have a paypal address or if the due payment amount is zero. Are you sure none of these conditions are met?

    June 19, 2014 at 7:08 pm #1509
    Reza
    Keymaster

    yes non of them are met.

    June 20, 2014 at 7:57 am #1515
    Stefano
    Keymaster

    Ok, I’d ask you screenshots from the stats page to the confirm payment one, I hope to get what’s wrong by them. Or if I could have a temporary admin account to try it myself, that would be fine as well.

    June 20, 2014 at 12:34 pm #1519
    Reza
    Keymaster

    Here is the screen shot of everything : http://imgur.com/a/g8I9T#0

    June 20, 2014 at 2:00 pm #1521
    Stefano
    Keymaster

    Thanks. Download this special version of the PayPal class and replace with it the file you have in wp-content/plugins/post-pay-counter-pro/classesThen try to pay again. You should get a more detailed error message (make sure you only select ONE user for the payment). Let me know!

    June 21, 2014 at 4:15 am #1531
    Reza
    Keymaster

    Problem solved. thank you

    June 21, 2014 at 4:15 am #1532
    Reza
    Keymaster

    I re-installed the plugin and Problem solved. thank you

    June 21, 2014 at 9:19 am #1533
    Stefano
    Keymaster

    Oh ok, thanks for reporting back!

    Have a nice day,
    Stefano

    June 21, 2014 at 8:20 pm #1534
    Reza
    Keymaster

    Hello,
    I’m sorry to say this but it is too annoying I think there might be a bug because after update to new version through WordPress, I got that error message about Paypal again, I checked setting and all was correct same as the last time payment.
    this the new message:
    “Error: no authors were selected for the payment. Notice that authors that don’t have a PayPal email address are skipped. Apparently, the email address of the user is “” and the amount is “226.99”.”
    everything is same as those screenshot I sent you. I tried to download your Paypal class but the link was broken.

    Thanks

    June 21, 2014 at 9:39 pm #1535
    Stefano
    Keymaster

    Hi,
    the PayPal email address is missing, as the message states, apparently it’s just empty. If you go to that user’s profile page, can you see the paypal field filled in or is it blank?

    June 22, 2014 at 12:31 am #1536
    Reza
    Keymaster

    Yes, I checked it and everything was good, try to add my paypal account to a user for test but doesn’t work either. I’m sure it is not empty maybe the plugin can’t read the email address from profile.

    June 22, 2014 at 9:54 am #1537
    Stefano
    Keymaster

    Just to make sure things are correct, cause I just tried it and it works: can you see the address in this field (which is different from the normal email address)?

    If yes, when you refresh the page is it still there?

    June 23, 2014 at 3:32 pm #1545
    Reza
    Keymaster

    Yeah it was every thing ok, the paypal email, … .Unfortunately I had to fully delete and reinstall to make it work, and it is work now, this is the second time I had to reinstall this plugin.
    Anyway thanks for your help and be patient with me.

    Goog luck and we enjoy your plugin that is very helpful

    June 23, 2014 at 10:21 pm #1547
    Stefano
    Keymaster

    Sorry it took so much trouble! Glad it is fine now. Have a nice day and don’t hesitate to report back any more problems which should arise.

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Viewing 15 posts - 1 through 15 (of 15 total)
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