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Need a plug in update/ stats no longer showing

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› Forums › Author Payment Bonus › Need a plug in update/ stats no longer showing

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  • This topic has 3 replies, 2 voices, and was last updated 7 years, 7 months ago by Stefano.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 6, 2017 at 4:53 pm #58716
    kathy spencer
    Guest

    Hi Stefano, Sorry I am having trouble with my email and yours were going to spam.

    My host is trying to help up with a few issues. The stats are no longer counting and they are asking if they can reinstall or update the plug in . This is what they are asking…

    For Post Pay Counter – we need to reinstall/update all of variations of the plugin. Do you have an account with them where you can login and download the plugins? If you could also let them know that we are getting these errors:

    Error message we are getting: Warning: scandir(/nas/content/live/howtoshopforfr/wp-content/plugins/post-pay-counter-pro/temp/ga): failed to open dir: No such file or directory in /nas/content/live/howtoshopforfr/wp-content/plugins/post-pay-counter-pro/classes/ppcp_google_analytics_class.php on line 592Warning: scandir(): (errno 13): Permission denied in /nas/content/live/howtoshopforfr/wp-content/plugins/post-pay-counter-pro/classes/ppcp_google_analytics_class.php on line 592Warning: array_diff(): Argument #1 is not an array in /nas/content/live/howtoshopforfr

    October 6, 2017 at 5:17 pm #58718
    kathy spencer
    Guest

    Never mind. They got it working. Sorry to bother you : )

    October 7, 2017 at 9:26 am #58734
    Stefano
    Keymaster

    Hi Kathy,
    no problem at all, and glad you managed to fix everything. I assume all is working fine, but do ask for more help if needed 🙂

    By the way, your email from yesterday went in the spam as well and, anyway, got to my mailbox only today. Don’t know why our hosts feel like both of us are spammers with each other!

    Have a nice day,
    Stefano

    October 7, 2017 at 9:48 am #58737
    Stefano
    Keymaster

    Oh, I think the spam issue was raised when you sent me your plugin error log and server error log. That probably looked unwanted and garbage to filters. May be better, in the future, to attach those things as text files to the emails 🙂

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Viewing 4 posts - 1 through 4 (of 4 total)
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