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my licence is not renew

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› Forums › Pre-sale questions › my licence is not renew

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  • This topic has 6 replies, 1 voice, and was last updated 1 year, 9 months ago by Stefano.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • July 19, 2023 at 7:54 am #246232
    somu
    Guest

    This license key has already been activated too many times.

    so please solve my problem just purchased some addons worth 104 euro

    July 19, 2023 at 8:10 am #246267
    Stefano
    Keymaster

    Hi there!
    Your purchase had been processed as a renewal, so your licenses didn’t get properly generated (maybe you entered something in the license key field at checkout? I don’t know). Anyway, I’ve just resent you your purchase receipt with newly valid license keys, please see if that fixes the issue 🙂

    A nice day,
    Stefano

    July 19, 2023 at 11:19 am #246277
    somu
    Guest

    yes previously i used post pay counter pro version thatswhy i entered licence key at checkout. thanks for your reply. now i have installed those plugins.

    but problem is i have wordpress multisite. when i activated these plugins licence activating only 1 site. why its not activating in another multi site (same domain) i thought it works on all my sites.

    but i am disappointed. because licence not activating in other sites.

    July 19, 2023 at 11:24 am #246279
    somu
    Guest

    so what is the solution for this? i want unlimited multisite support.

    July 19, 2023 at 11:54 am #246281
    Stefano
    Keymaster

    As the License Notes state, multiple sites (including multisite) require an Unlimited websites license 🙂

    Addons – License notes

    August 4, 2023 at 11:57 am #246404
    somu
    Guest
    This reply has been marked as private.
    August 4, 2023 at 12:23 pm #246406
    Stefano
    Keymaster

    Hi somu,
    I’ve just emitted the (partial) refund.

    A nice day,
    Stefano

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Viewing 7 posts - 1 through 7 (of 7 total)
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