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Matomo Analytics not updating visits counter

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› Forums › Post Pay Counter PRO › Support › Matomo Analytics not updating visits counter

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  • This topic has 6 replies, 1 voice, and was last updated 1 year, 7 months ago by Stefano.
Viewing 7 posts - 1 through 7 (of 7 total)
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    Posts
  • September 21, 2023 at 7:45 am #246777
    Davide
    Guest

    We recently passed to Matomo Analytics and we’ve changed the counting method to that.

    Since last month we updated GA3 through your wp ppc command in a daily server cron like this:
    wp ppc ga incremental-update
    wp ppc ga process

    I’d like to have the same thing for Matomo but I didn’t find the solution now. Do you plan to put ppc commands for Matomo too?

    Anyway:
    The strange thing is that Matomo Visits are correctly imported in PPC everyday but they remain as pending rows until someone load the Option page of PPC in the backend. So if we do not load the page once a day the counter visits are not updated.

    Can you please help me to understand how can I solve this strange issue?

    Thanks,
    Davide.

    September 21, 2023 at 7:48 am #246779
    Stefano
    Keymaster

    Hi Davide,
    sorry for the delay and thanks for bringing this to my attention — I’ll try to prioritize this and ensure WP-CLI commands also work for the new visits trackers. Will report here when done ๐Ÿ™‚

    A nice day,
    Stefano

    October 2, 2023 at 4:33 am #246818
    Stefano
    Keymaster

    Newly released PRO version 1.9.3 provides CLI commands for Matomo/Plausible ๐Ÿ™‚

    Stefano

    October 2, 2023 at 12:24 pm #246820
    Davide
    Guest

    Thank you very much Stefano!! :))
    I set it up the cron with the new matomo commands: tomorrow morning I’ll test if everything works and let you know.

    Davide.

    October 2, 2023 at 2:45 pm #246822
    Stefano
    Keymaster

    Brilliant, thanks for reporting back!

    October 3, 2023 at 2:10 pm #246825
    Davide
    Guest

    Hi Stefano,
    just to let you know that everything works fine with CLI commands for Matomo!!

    Thanks again :))

    October 3, 2023 at 3:23 pm #246828
    Stefano
    Keymaster

    Brilliant! Again, thanks for reporting back ๐Ÿ™‚

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Viewing 7 posts - 1 through 7 (of 7 total)
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