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License Key not working

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This topic contains 5 replies, has 2 voices, and was last updated by  Stefano 2 years, 7 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 17, 2016 at 4:28 am #49986

    Matt

    Hi. I am trying to activate my license but it says connection timed out. I have contacted my host and nothing is hindering it on their end. COuld you help?

    February 17, 2016 at 6:42 am #49987

    Stefano
    Keymaster

    Hi Matt,
    Sorry for the hiccup!

    Could you set me up a temp admin account so I can manually activate it for you? (you can post login credentials here by marking the post as private) Thanks 🙂

    Have a nice day,
    Stefano

    February 17, 2016 at 3:25 pm #49991

    Matt
    This reply has been marked as private.
    February 17, 2016 at 3:48 pm #49992

    Stefano
    Keymaster

    Thanks. I’ve activated the plugin 🙂

    Do you want me to subscribe you to the newsletter? Requests to my server are failing so you are unlikely to get notifications for new releases.

    Have a nice day,
    Stefano

    February 17, 2016 at 3:50 pm #49993

    Matt

    Thank you. Sure. Any idea why they would be failing?

    February 24, 2016 at 6:53 pm #50043

    Stefano
    Keymaster

    Sorry for the delay, missed your post!

    The fact is probably that your server IP falls into my host firewall blacklist (over which I have no control). See this page 🙂

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Viewing 6 posts - 1 through 6 (of 6 total)

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