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hi there , we bought the postpay counter pro and facebook addon and we are facing problems
1) visit stats
– using google analytics is great are the only thing its visit count is low , much lower from our records using both jetpack + top10 conters
– we install simstat and using call back class ppc_pvc_views , its null visit2) for wordcount , due to the nature of we are chinese content , how to make the word count more accurate ? utf-8 ?
3) for fb share / like / engagement , how to we find out the basis of data ? we found the data in dashboard vs in fb is totally different
Hi Henry,
– using google analytics is great are the only thing its visit count is low , much lower from our records using both jetpack + top10 conters
We provide different ways of tracking visits on purpose, so that you can choose 🙂 We do not know why Analytics and Jetpack differ, but that is not something we can do anything about, sorry! And no, unfortunately it is not possible to use Jetpack’s visits – they do not allow it.
– we install simstat and using call back class ppc_pvc_views , its null visit
Did you install, activate the addon, then input the callback without any errors?
2) for wordcount , due to the nature of we are chinese content , how to make the word count more accurate ? utf-8 ?
Yeah, counting words in chinese is not easy. We provide a Pay Per Character addon that may be better for that language 🙂
3) for fb share / like / engagement , how to we find out the basis of data ? we found the data in dashboard vs in fb is totally different
This is what you can use to check the data, official Facebook tool (just open it and enter your page URL, of course):
https://developers.facebook.com/tools/explorer?method=GET&path=%3Ffields%3Dengagement%26ids%3Dhttps%3A%2F%2Fpostpaycounter.com%2F&version=v2.9Have a nice day,
Stefanofor Question 1
Did you install, activate the addon, then input the callback without any errors?
yes , we done it
https://pasteboard.co/IiKAkzj.pngfor question 3
refer FB tools
https://pasteboard.co/IiKvfsC.pngDashboard
https://pasteboard.co/IiKvV0B.pngfor instances
{
“https://omgloh.com/励志/要怎么才能成功/”: {
“engagement”: {
“reaction_count”: 222,
“comment_count”: 1,
“share_count”: 6,
“comment_plugin_count”: 0
},
“id”: “https://omgloh.com/励志/要怎么才能成功/”
}
}fb dashboard
https://pasteboard.co/IiKEojp.pngFor Facebook, make sure in the Counting settings you do not have a minimum and maximum threshold: that is probably what is causing the issue. The option I’m talking about is Start/Stop paying shares after share # 🙂
For visits, where do you get the NULL entry? In stats or in options?
thanks
we managed to sort out using your comment
with the last one{
“https://omgloh.com/励志/要怎么才能成功/”: {
“engagement”: {
“reaction_count”: 222,
“comment_count”: 1,
“share_count”: 6,
“comment_plugin_count”: 0
},
“id”: “https://omgloh.com/励志/要怎么才能成功/”
}
}the comment count is 1
but our stats all fb comment are zerofb options settings
https://pasteboard.co/IiUYqvn.pngshould we revoke and redo the fb sync ?
the comment count is 1
but our stats all fb comment are zeroChange the option Start paying shares after share # from 2 to 0, it should work then 🙂
https://pasteboard.co/Ij1EP8P.png
we set to 0 it show no results , there 36 comment but showing 0 in system
{
“https://omgloh.com/美食/曼谷美食必点「火山排骨塔」？！槟城也有！！！/”: {
“engagement”: {
“reaction_count”: 502,
“comment_count”: 36,
“share_count”: 102,
“comment_plugin_count”: 0
},
“id”: “https://omgloh.com/美食/曼谷美食必点「火山排骨塔」？！槟城也有！！！/”
}
}Unfortunately all out comment count is 0. 🙁
Uhm, I’m unfortunately a bit clueless at this point… Would you be willing to grant me temporary admin access to your site so that I can personally inspect the issue? 🙂
Have a nice day,
StefanoThis reply has been marked as private.
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