We are based in Europe with a GMT+1/GMT+2 time zone - support replies may be delayed due to time zone differences with your country.
December 17, 2014 at 3:32 am #29508SerkanKeymaster
I am using the PRO version of your plugin and it has worked great so far. Although there is one thing I am not sure about.
I have another plugin that displays the number of times a post is viewed on the front end. Now I have some people who have written articles and they are wondering why their Post Pay Counter stats show a drastic difference in the number of views.
For example, one article shows 150 views with the other plugin, but only 4 views in PPC.
I have had a look at the settings and it is a little confusing.
Where do I go to update to pull the latest stats from Google Analytics.
Is it where it says “Update Google Analytics data”?
I have tried this and the view counts actually went down instead of up.
Now I know there are warnings all over the place that this will delete existing analytics data etc. But if it isn’t updating in real time, how is this supposed to work?
If it is pulling the data from Google Analytics, why does it irreversibly delete the data on the site? Can’t we just pull it again from a starting point? The data is still at Google Analytics right?
I am assuming you may have done it this way so that you can reset the number of views after they have been paid for right?
How am I supposed to display the correct view stats from one date to another on the front end to the user.
I read somewhere that you mention a plugin called Google Analytics for WordPress. Does this plugin tie in with PPC to display the stats to the user?
ThanksDecember 17, 2014 at 12:24 pm #29573StefanoKeymaster
you got it almost all right: when you pull stats manually through the Update feature in the Options page, you’re kind of setting a starting point. After that, every day new visits are pulled and added to previous ones. However, the first import is usually huge, so you’ll have to refresh the stats page some times before data will display correctly (you’ll know you’re done when the Pending rows counted in the Analytics status box will be down to 0).
When you pay visits are not reset to 0, but the plugin keeps track of how many visits you paid for and subtracts them from the totals every time. You only need to import manually the first time, or if you experience problems, but usually only once is needed.
Google Analytics for WprdPress by Yoast only displays the Analytics tracking code in your blog pages, but I’m assuming you already something doing its work.
Don’t hesitate to ask for more info if needed!
Have a nice day,
StefanoDecember 18, 2014 at 3:29 pm #29718SerkanKeymaster
Thanks for your response.
Ok heres an update on things…
After I created this topic, I went and installed Google Analytics by Yoast, and after doing so, it successfully displayed figures that seemed way more realistic in the PPC stats. So I was like Yeah! Fixed!
Now I checked the stats again but they seem to be stuck on those numbers again, even though it’s a day later and there are definitely more views that should be shown.
So I thought, ok maybe I need to update through the PPC options again, so I went in there and it seems that there is something wrong with PPC now because the settings on the right side of the screen are all gone. I just see their widget headings but if I click on them (to open the widget), nothing happens.
ThanksDecember 18, 2014 at 3:33 pm #29720SerkanKeymaster
Oh and also the wordpress menu on the right seems to be cut off instead of going all the way down like it should.
Also, checked console and this error is displayed…
Failed to load resource: the server responded with a status of 500 (Internal Server Error)…
Think thats probably got something to do with it lol.
ThanksDecember 18, 2014 at 3:43 pm #29721SerkanKeymaster
Sorry to keep posting…
I just deactivated Google Analytics by Yoast and it has fixed the PPC options page problem.
Do I maybe need to just revoke the access from PPC, and then enable the GA plugin? I am worried to try this in case i lose the view data.
ThanksDecember 18, 2014 at 4:10 pm #29722SerkanKeymaster
My assumption was correct in that by revoking the GA access from PPC, the options page loaded correctly (with GA by Yoast activate).
Anyways, after muckin around for a while I have done the following and everything works….
– Deactivated GA by Yoast
– Re authorised GA for PPC
– Set “Update Google Analytics data” to 30 (since I installed PPC less than a month ago)
– Process 500 rows
Now all views are displaying realistic amounts (looks right).
So question now (because I am still not clear on this)…
If I was just to leave the settings as they are, are the views going to be calculated and automatically updated accordingly?
Do I need to go in to PPC options and keep on updating the “Update Google Analytics data” setting while increasing the number?
Please clarify this for me. Does PPC automatically update the views so that users can log in and check their view counts (without me having to do anything)?
Sorry again for so many posts.
Thanks StefanoDecember 21, 2014 at 6:20 am #30146SerkanKeymaster
Please take a look at the latest post on this thread as aI am still a bit confused about this one thing.
ThanksDecember 22, 2014 at 8:30 pm #30421StefanoKeymaster
sorry so much for the delay! Apparently, I just missed the notifications for your topic…
I’m glad you managed to solve the issues all by yourself – of course I’ll be here to help you in any further problem you may encounter. To your question: the plugin automatically updates data from Analytics every day, so if everything’s working fine, every day numbers should increase without you doing anything.
Have a nice day,
- The topic ‘Google Analytics Views not calculated’ is closed to new replies.