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Exclude post from stats

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› Forums › Post Pay Counter PRO › Support › Exclude post from stats

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  • This topic has 11 replies, 2 voices, and was last updated 9 years, 10 months ago by Stefano.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • July 13, 2015 at 6:22 pm #44602
    marcos
    Keymaster

    I´m trying to select this option ´´Exclude post from stats

    ´´ in the post, but don´t check. I´ts not working.

    July 13, 2015 at 9:01 pm #44604
    Stefano
    Keymaster

    Hi Marcos,
    you probably don’t have permissions to use that feature.

    Head to Post Pay Counter > Options > Personalize Settings > Your username, if already personalized | if not, click on Administrator and then your username > Permissions > make sure Users can toggle posts exclusion/inclusion from stats is ticked and Save settings.

    Have a nice day,
    Stefano

    July 16, 2015 at 8:30 am #44611
    marcos
    Keymaster

    Thank you, worked. But there´s a user that down the value to receive in a day to another. Seems that the program take off some number like -3,45 -3,56 and she lost many part of their money to receive and I don´t have any idea of how this happens

    July 16, 2015 at 6:22 pm #44613
    marcos
    Keymaster

    very strange, instead of add the is takink off a number of each visit. And it is happing only with one person.

    July 16, 2015 at 7:04 pm #44614
    Stefano
    Keymaster

    Unfortunately there are a variety of reasons why it could be happening. Does that user has special settings?

    July 16, 2015 at 9:37 pm #44615
    marcos
    Keymaster

    yes have, but i´ve verified and nothing explains. What settings could do it?

    July 16, 2015 at 10:26 pm #44616
    Stefano
    Keymaster

    Maybe his payment is set to -.01 instead of .01, that would explain that every visit that gets logged is a cent less.

    July 16, 2015 at 11:36 pm #44617
    marcos
    Keymaster

    Is not that. Is only in some posts descrease the value os visits. Where she had bonus. There´s a way to ´´setup´´ her personal configurations?

    July 17, 2015 at 12:00 am #44618
    marcos
    Keymaster

    I´ve make some changes in the server and the template, mysql too, and now the counter is wrong. Theres posts in the analytcs with 4000 views and int ppc mark only 24. What I have to do? update analytics?

    July 17, 2015 at 12:06 am #44619
    marcos
    Keymaster

    I´ve make the update thinking that will refres the numbers, but zero all the visits….. what I have to do to restore the data?

    July 17, 2015 at 12:11 am #44620
    marcos
    Keymaster

    ok, come back normal 🙂

    July 17, 2015 at 7:06 am #44621
    Stefano
    Keymaster

    Great! Glad you managed to fix 🙂

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Viewing 12 posts - 1 through 12 (of 12 total)
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