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Earnings tab not available

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› Forums › BuddyPress › Earnings tab not available

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Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • July 22, 2018 at 4:06 pm #61573
    Globin
    Guest

    I have activated buddypress add on but I can’t see earnings tab in profile header. I can go through the link bit still settings not available, only stats available.. Please help me..

    July 22, 2018 at 4:12 pm #61575
    Stefano
    Keymaster

    Hi Globin,
    have you also activated the addon license in Post Pay Counter > Options > License status? 🙂

    Have a nice day,
    Stefano

    July 22, 2018 at 4:15 pm #61578
    Globin
    Guest

    Yes both post pay counter pro and buddypress license activated and still valid…

    July 22, 2018 at 4:34 pm #61580
    Stefano
    Keymaster

    Can you please post a screenshot of the BuddyPress tab?

    July 22, 2018 at 4:40 pm #61583
    Globin
    Guest

    direct link, no option available
    no earnings tab

    July 22, 2018 at 5:01 pm #61589
    Stefano
    Keymaster

    Could you please try from a desktop browser?

    July 23, 2018 at 2:02 am #61600
    Globin
    Guest

    It’s same earnings tab not appearing

    July 23, 2018 at 4:09 am #61602
    Globin
    Guest

    I was using it before.. But I don’t know what happened now. Earning tab not appearing in profile header, means I can’t have options for editing PayPal email. But I can edit PayPal in backend. Please help me. I can go the link directly, still PayPal email option not available..

    July 23, 2018 at 9:12 am #61610
    Stefano
    Keymaster

    If you want to create me a temporary admin account on your site, I can definitely have a look and try to figure out what’s wrong now 🙂 Let me know!

    July 23, 2018 at 9:15 am #61613
    Globin
    Guest
    This reply has been marked as private.
    July 23, 2018 at 9:20 am #61615
    Stefano
    Keymaster

    Thanks! So, I can see the stats page if I manually visit the URL (for my user, it’s https://wheebuzz.com/members/admin/ppc-earnings/), but it does not show up in the menu. The BuddyPress template does not seem to be the standard one, have you changed it recently? Can you try the default one and see if it fixes the issue?

    July 23, 2018 at 9:22 am #61618
    Globin
    Guest

    The stats are visible. But I can’t see other options like edit PayPal email and all not visible. And am using customised buddypress template by theme..

    July 23, 2018 at 9:24 am #61620
    Stefano
    Keymaster

    The issue is still in the menu not behaving as the default BuddyPress one – I can see the Options page if I visit it manually https://wheebuzz.com/members/admin/ppc-earnings/ppc-settings/ 🙂

    July 23, 2018 at 9:26 am #61623
    Globin
    Guest

    Ohhh… Okay.. Thanks… I ll try to figure out..

    July 23, 2018 at 9:28 am #61625
    Stefano
    Keymaster

    Great! Let me know if it keeps not working! 🙂

    July 23, 2018 at 9:28 am #61628
    Globin
    Guest

    I was using same template before also..

    July 23, 2018 at 9:32 am #61630
    Stefano
    Keymaster

    It may have been some update that broke it, either of the template itself or of BuddyPress. Maybe try to reach their support, they may know what’s up 🙂

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Viewing 17 posts - 1 through 17 (of 17 total)
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