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Did not received key for Post Pay Counter PRO – license key with purchase

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› Forums › Post Pay Counter PRO › Support › Did not received key for Post Pay Counter PRO – license key with purchase

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  • This topic has 7 replies, 2 voices, and was last updated 8 years, 3 months ago by Stefano.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • January 18, 2017 at 2:59 pm #54055
    Tec
    Guest

    I buy two items which is Post Pay Counter PRO & Publisher Bonus, but only received 1 key for Publisher Bonus, please review my order, i checked my money and it for 2 were charged, thanks.

    January 18, 2017 at 6:07 pm #54070
    Stefano
    Keymaster

    Hi Tec,
    sorry for the hiccup!

    I have just resent your purchase receipt. Let me know if it still lacks some information! 🙂

    Have a nice day,
    Stefano

    January 18, 2017 at 6:26 pm #54073
    Tec
    Guest

    Well, i guess that is all, but may i know if you wrongly send extra products key for me or what, as i only buy post pay counter PRO and 1 plugin (publisher bonus) i guess. but in link there is more than 2 keys.

    Kindly let me know cause i don’t know if i can activated those other keys.

    January 18, 2017 at 6:39 pm #54075
    Stefano
    Keymaster

    Hi Tec,
    What you received is correct. In fact, you purchased the Addons Premium Bundle (which is what the PRO version link in the top menu links to), that includes the PRO version together with 3 more addons that complete its features 🙂

    January 18, 2017 at 6:42 pm #54078
    Tec
    Guest

    Oh understand, so I buy an extra addon which suppose in my package already, then nevermind, thank you very much. I think there is no way to refund right?

    January 18, 2017 at 6:45 pm #54080
    Stefano
    Keymaster

    The Publisher Bonus addon is not included in the premium bundle (everything else you received is instead). Anyway, we do offer refunds within 30 days, so let me know in case!

    January 18, 2017 at 6:47 pm #54083
    Tec
    Guest

    Oh great, u solved my problem, thanks again and happy with the purchases. Looking forward to your future products.

    January 18, 2017 at 7:00 pm #54085
    Stefano
    Keymaster

    Great, glad to know that! 🙂

    Have a nice day,
    Stefano

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Viewing 8 posts - 1 through 8 (of 8 total)
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