Did not receive download links or license keys email

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This topic contains 5 replies, has 2 voices, and was last updated by Stefano 8 months, 1 week ago.

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November 10, 2016 at 4:23 pm #53193

Ken

Hi I have made a payment buy did not receive any email containing download links or license keys

November 10, 2016 at 8:07 pm #53201

Stefano
Keymaster

Hi Ken,
your PayPal payment is under review by PayPal for security reasons. This has never happened to me, so I don’t really know what else to say. Anyway, they said the matter would have been cleared within 24 hours, so they should settle it by tonight. As soon as the payment will reach my account, the license email will reach your email address 🙂

Have a nice day,
Stefano

November 10, 2016 at 10:01 pm #53224

Stefano
Keymaster

The payment has just been successfully cleared and you should now receive your license information 🙂

November 10, 2016 at 10:47 pm #53231

Ken

that’s great. thanks

November 14, 2016 at 3:09 pm #53306

Ian Jackson

This reply has been marked as private.

November 14, 2016 at 4:28 pm #53311

Stefano
Keymaster

Hi Ian,
I’ve just replied to your email 🙂
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