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changing license number …

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  • September 27, 2016 at 11:40 pm #52368
    Ted Slater
    Guest

    This site had a license number, added by its editor, but it expired. We (the developers) have an unlimited license, and so I wanted to just replace his old license number with our unlimited license number … but I’m not able to do so.

    I’ve tried deactivating the license, and then adding the new one. But I receive this alert when I try to do that: “You already have a license for this addon active.”

    Thoughts? I do have access to phpMyAdmin, so if I need to change something in the database, I can do that. Thanks!

    September 28, 2016 at 8:59 am #52378
    Stefano
    Keymaster

    Hi Ted,
    do you have other addons active? If yes, which of them and what versions?
    Temporarily deactivating other PPC addons from the plugins page may fix the issue and allow you to activate your license (and then you can rectivate other addons) 🙂

    Have a nice day,
    Stefano

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