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Can't issue payments through PayPal from the plugin

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› Forums › Post Pay Counter › Support › Can't issue payments through PayPal from the plugin

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  • This topic has 3 replies, 2 voices, and was last updated 7 years ago by Stefano.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 16, 2016 at 11:09 pm #50311
    Ferenc
    Guest

    I have set up an admin account with access to PayPal functions and a PayPal account associated with the email for that user.

    I am trying to issue a test payment, but keep getting the message “Account xxx is restricted.” at the bottom left corner.

    This happens when I press on the “Confirm Payment” button. I therefore haven’t been able to complete a transaction.

    March 17, 2016 at 7:20 am #50319
    Stefano
    Keymaster

    Hi Ferenc,
    please have a look at the PayPal Settings box in the Options page and make sure che sandbox field is unchecked, that’s usually the cause 🙂

    Have a nice day,
    Stefano

    April 2, 2016 at 12:34 am #50482
    Ferenc
    Guest

    Thank you Stefano!

    I have a question: is there a way to send more details to PayPal on what’s being paid. For example, if an author writes 5 articles and gets paid for 3, they won’t know from their PayPal statement which articles those were. Is there a way the plugin could send PayPal more info? For example the title of the articles?

    Thanks!

    April 2, 2016 at 6:02 am #50483
    Stefano
    Keymaster

    Hi Ferenc,
    no there’s no way to do that. Even if that was technically possible, such a “Notes” field would probably have a limited length, so it wouldn’t work for big enough payments. However, when you pay with PayPal, paid posts are marked as paid in the plugin as well, so authors will see the due payment for those posts drop to zero when they are paid. Also, if they have the permission to see payment histories, they can click on the transaction ID and see all posts that were paid together in that transaction 🙂

    Hope this helps!
    Have a nice day,
    Stefano

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Viewing 4 posts - 1 through 4 (of 4 total)
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