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Cannot revoke analytics

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› Forums › Post Pay Counter PRO › Support › Cannot revoke analytics

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  • This topic has 14 replies, 2 voices, and was last updated 6 years, 7 months ago by Stefano.
Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • August 15, 2016 at 10:16 pm #51766
    George
    Guest

    Need to change counting view, but cannot revoke google analytics while pending updates = 0.

    August 15, 2016 at 10:20 pm #51768
    George
    Guest

    what should I do to solve it? I’m going to ultimate delete all plugins and database tables and reinstall all..

    Just hit revoke button, but nothing happens

    August 15, 2016 at 10:22 pm #51769
    George
    Guest

    Oh, great. All data are in wp_options.

    August 15, 2016 at 10:35 pm #51770
    Stefano
    Keymaster

    Hi George,
    I haven’t been able to understand what the issue is. Can you detail some more? I’m sure we will be able to fix it ๐Ÿ™‚

    Have a nice day,
    Stefano

    August 15, 2016 at 11:08 pm #51773
    George
    Guest

    1. Authorized to Google analytics
    2. Successfully revoked before choosing analytics account – similar/bad name was there.
    3. Changed name of analytics account
    4. Authorized to Google analytics another one
    5. Choosed right analytics account
    6. Just catched that I forgot to change settings “counting by uniq pageviews” before auth
    7. Cannot revoke any more, button pushes but nothing happens
    8 img https://www.dropbox.com/s/zndher2pmifvss0/Screenshot%20from%202016-08-16%2000%3A00%3A16.png?dl=0

    August 15, 2016 at 11:09 pm #51775
    George
    Guest

    I think, that proper uninstall and fully reinstall will help, but don’t know how to

    August 16, 2016 at 9:24 am #51779
    Stefano
    Keymaster

    If you’re willing to grant me temporary admin access I will look into the issue myself. You can post the credentials here and the mark the post as private ๐Ÿ™‚

    August 16, 2016 at 9:39 am #51782
    George
    Guest
    This reply has been marked as private.
    August 16, 2016 at 11:21 am #51784
    Stefano
    Keymaster

    Yes, so that I can access the backend (plugin options) and fix the issue ๐Ÿ™‚

    August 16, 2016 at 2:11 pm #51797
    George
    Guest
    This reply has been marked as private.
    August 16, 2016 at 3:41 pm #51806
    Stefano
    Keymaster

    Thanks. It’s easier than I thought, actually. The issue is that you’re running an outdated PHP version (it’s 5.3, whereas my plugin needs at least 5.5, and we’re now at PHP 7). Is it possible for you to upgrade it?

    August 16, 2016 at 3:44 pm #51809
    George
    Guest

    I think it’s possible. Will it work on php 5.5 or 7 is neccessary?

    August 16, 2016 at 3:46 pm #51811
    Stefano
    Keymaster

    PHP 5.5 will be fine. Anyway, I’d advise at least PHP 5.6, since PHP 5.5 is already out of support ๐Ÿ™‚

    August 17, 2016 at 11:21 am #51817
    George
    Guest
    This reply has been marked as private.
    August 18, 2016 at 9:22 am #51824
    Stefano
    Keymaster

    I revoked Analytics auth in sub-site with no issues – maybe you only needed to clear your browser cache ๐Ÿ™‚ Anyway, you should be good to set it up again now!

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