We are based in Europe with a GMT+1/GMT+2 time zone - support replies may be delayed due to time zone differences with your country.
- This topic has 17 replies, 2 voices, and was last updated 6 years, 1 month ago by
.
-
Posts
-
Hello Stefano,
Hope all is well!The Author Bonus is SHOWING UP only in:
1. Showing posts for “General” – “See payment history”The Author Bonus is NOT SHOWING UP in:
1. Showing posts for “USER” – “See payment history”
2. You got money! Emails, the Total amount doesn’t show the addition of the Author BonusAlso, does the Bonus column of the stats need to show the Bonus amount already paid? Because it stays 0.00?
Thanks for helping out!
Cheers.
Hi Bertlio,
I assume you are talking about the bonus coming from the Author Payment Bonus addon, is that right?
In that case, the bonus is supposed to be set at payment time and only displayed in the payment history – it never shows up in stats. Does this help? 🙂
Have a nice day,
StefanoIt’s true that it is not even showing up in payment notification emails, which is not nice. I have taken a note and will fix this as soon as I get the time (it’s an issue in the PRO version though, which sends the notifications 🙂 )
Thanks for your prompt response and help Stefano!
Yes indeed, it’s the Author Payment Bonus addon… Ok, got it! I found out that the Bonus shows up in the Stats column when it’s individually set from the post edit. Understood the logic now!As for the bonus payment history, let me reword my sentence as it was a bit confusing…
I meant that the Author Bonus shows up correctly as overall ‘Author Stats’, for example:
But not as individual ‘Post Stats’, for example:
Could it be shown in the individual ‘Post Stats’ as well please?
Thanking you in advance.
Cheers.Ok, got it! I found out that the Bonus shows up in the Stats column when it’s individually set from the post edit. Understood the logic now!
Yes! That’s correct! 🙂
the Author Bonus shows up correctly as overall ‘Author Stats’, But not as individual ‘Post Stats’
I see why you can get confused, but since the Author bonus is something tied to the author, I’d rather not display it in post payment histories. However, you can quickly jump to the related author payment history record from the post one by clicking on the transaction ID – it is not blue as a link to avoid cluttering the page, but it actually is 🙂
Does this help?
Have a nice day,
StefanoYes, you’re right Stefano! Thinking of it now make sense! It’s the way it show be, thanks again for all your prompt responses!
Hello Stefano,
I have Version 1.2.2 and the “You got money! emails” still don’t show the addition of the Author Bonus, could you please help to fix asap?
My website will go live soon and hoping that everything is working well…
Thank you so much in advance!
Cheers,
Bertlio.Thank you so much Stefano!
Have a nice day too!I know it’s been more than a week now, but I’ve been delayed by more urgent and unrelated matters. I really hope I’ll Sme it by this weekend, and sorry!
No worries Stefano, I can understand!
Sure, looking forward to the update, thank you!Hi Bertlio,
I should have fixed the issue. I have released updates for both Post Pay Counter PRO and the Custom Email Notifications addon. Let me know! 🙂Have a nice day,
StefanoHi Stefano,
Thanks for the fix, I haven’t received it in my wp updates yet…
I will wait for it and install when available, I will keep you updated 😉Cheers,
Bertrand.I have just resent you your purchase receipt with newly valid download links to the updated versions. Let me know! 🙂
Have a nice day,
StefanoThanks Stefano,
Well received and working fine now!The only problem I had when uninstalled and installed the new version, only half of the settings remained and I had to reconfigure the other settings… It would be nice if all remained saved…
I will copy the import data as from now on, as a backup.
Cheers,
Bertlio.Sorry, it was my fault in not detailing the update procedure. For the future, just deactivating the plugin, replacing all its files with the updated ones and reactivating it is enough for the update to happen seamlessly, with no loss of settings 🙂
No worries Stefano!
Thanks for confirming the correct way to update the plugin, I will follow this step in case needed in the future…Cheers,
Bertlio.
- The topic ‘Author Bonus not showing up in certain areas’ is closed to new replies.