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After updating the plugin to version 1.5.9.9 stopped expand and collapse

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› Forums › Post Pay Counter PRO › Support › After updating the plugin to version 1.5.9.9 stopped expand and collapse

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Viewing 20 posts - 1 through 20 (of 45 total)
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    Posts
  • June 15, 2016 at 5:29 pm #51093
    Ruslan
    Guest

    After updating the plugin to version 1.5.9.9 stopped expand and collapse the settings panel.

    http://i9.pixs.ru/storage/0/9/4/ScreenShot_6957723_22354094.jpg

    June 15, 2016 at 5:32 pm #51094
    Stefano
    Keymaster

    Hi Ruslan,
    I have just tried I have no issues in doing that. Can you try to clear your browser cache (or reload the page by pushing Ctrl + F5) and maybe try to load it with another browser?

    Have a nice day,
    Stefano

    June 15, 2016 at 5:44 pm #51095
    Ruslan
    Guest

    Clearing the cache does not help, another browser, either. I have 2 websites such problem. Worth memcashed plugin

    June 15, 2016 at 5:57 pm #51096
    Stefano
    Keymaster

    It’s probably some js conflicting. Can you see if in your browser console any errors show up? Otherwise, can I have a look myself? 🙂

    June 15, 2016 at 6:47 pm #51097
    Ruslan
    Guest

    No errors. I noticed before another problem. It has always been. After updating the plugin, it is still “lights up” as Bud is not updated. Perhaps because of the cache? but with other plugins no such problem.

    June 15, 2016 at 6:50 pm #51098
    Ruslan
    Guest

    ### Begin System Info ###

    ## Please include this information when posting support requests ##

    Multisite: No

    PPC Version: 2.604
    WordPress Version: 4.5.2

    PHP Version: 5.4.45-0+deb7u3
    Web Server Info: Apache/2.2.22 (Debian)

    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Time Limit: 0

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    WP Remote Post: wp_remote_post() works

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    ACTIVE PLUGINS:
    Contact Form 7: 4.4.2
    Cyr-To-Lat: 3.2
    Feed Wrangler: 0.3.2
    Google XML Sitemaps: 4.0.8
    HyperComments: 1.2.1
    Login LockDown: v1.6.1
    Mediafiles auto renamer: 0.0.2
    MemcacheD Is Your Friend: 2.0.0
    Post Pay Counter: 2.604
    Post Pay Counter PRO: 1.5.9.9
    WordPress File Monitor: 2.3.3
    Yoast SEO: 3.3.1
    Яндекс.ПДС Пингер / Yandex Site search pinger: 1.5

    ## PRO INFO ##
    PPCP Version: 1.5.9.9
    IS PRO: 1

    ANALYTICS CONSTRUCT: CORRECT
    ANALYTICS TOKEN: CORRECT
    ANALYTICS PROFILE: CORRECT
    ANALYTICS CRON: CORRECT
    ANALYTICS FIRST REQUEST TIME: 2016-05-31, 00:00:00
    ANALYTICS LAST REQUEST TIME: 2016-06-15, 09:29:30
    ANALYTICS PENDING ROWS: 0
    ANALYTICS TEMP FILES: array (
    )

    ### End System Info ###

    June 15, 2016 at 6:51 pm #51099
    Stefano
    Keymaster

    I meant if it would be possible to have a temp admin account so I can personally look into the issue 🙂

    June 15, 2016 at 6:52 pm #51100
    Ruslan
    Guest

    Offers upgraded to version 1.5.9.9.1 updated successfully. But after the “F5” again offers upgraded to this version …

    June 15, 2016 at 6:54 pm #51101
    Ruslan
    Guest

    Where to send the access password?

    June 15, 2016 at 7:21 pm #51102
    Stefano
    Keymaster

    You can post the credentials here and mark the post as private through the apt checkbox at the bottom of the reply form. This way I will be the only one who can see them.

    June 15, 2016 at 7:23 pm #51103
    Ruslan
    Guest
    This reply has been marked as private.
    June 15, 2016 at 7:28 pm #51104
    Stefano
    Keymaster

    Okay, I’ve seen, and yes I think it’s a caching issue. Can you try to clear your server cache?

    June 15, 2016 at 7:50 pm #51112
    Ruslan
    Guest

    I do not know how to do that

    June 15, 2016 at 7:53 pm #51116
    Ruslan
    Guest

    How do you update a plugin?

    June 15, 2016 at 7:58 pm #51117
    Stefano
    Keymaster

    I do not know how to do that

    Then I guess you can simply wait until the cache expires by itself. I’m sorry, but there’s not much to do. The options page isn’t loading a javascript file included a couple releases ago, so it’s probably because the old version of the page is still cached.

    How do you update a plugin?

    I don’t understand what you mean, sorry!

    June 15, 2016 at 8:05 pm #51126
    Ruslan
    Guest

    And why plug-PRO always requires an update, even if it has just been updated? On the other plugins no such problem. But I can see right now he does not need to be updated, you update it?

    June 15, 2016 at 8:45 pm #51127
    Stefano
    Keymaster

    Yes, I updated it. Indeed, I had forgotten to updated the version number in the latest release so the plugin always thought to be a release back, even if it had just been updated. Also, it sometimes happens that even after updating, an update looks still available. Deactivating the plugin, applying the update and reactivating the plugin should fix that, when it happens,

    June 15, 2016 at 9:48 pm #51128
    Ruslan
    Guest

    The cache is cleared. The programmer said that most likely the problem is in the plugin (not set properly even if the file options?). See screenshot:
    http://i9.pixs.ru/storage/8/3/9/ScreenShot_9249428_22356839.jpg
    And for some reason, all the settings in the statistics began to default

    June 15, 2016 at 9:55 pm #51129
    Stefano
    Keymaster

    As you can see from my screenshot, the plugin does load the file that is missing, but for some reason to me unknown it’s not loaded in your site. You may try to re-upload plugin files, but I doubt this will solve the issue. Either something it’s conflicting or the server still holds some old version of the page I guess.

    Attachments:

    1. Schermata-del-2016-06-15-21-53-24.png

    June 15, 2016 at 10:12 pm #51131
    Ruslan
    Guest

    Pages admin panel never cached….
    It happened today, but now update your plug-in and plug-in Yoast SEO. But the problem is if you disable the plugin Yoast SEO
    🙁

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