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total payment column and due pay not showing the total amount

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Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • January 2, 2020 at 1:37 pm #70235
    AUDAI
    Guest

    hi dear,

    in the Stats payment column and due pay column not showing the total amount
    see the >> https://alyansib.com/wp-content/uploads/2020/01/Stats01.jpg

    also i can’t select the post that i need to pay for

    January 3, 2020 at 3:33 pm #70250
    Stefano
    Keymaster

    Hi there,
    you cannot select it for payment because its Due payment value is zero. Check that you do not have a threshold set in Options > Counting settings > Total payment 🙂

    Let me know!
    Have a nice day,
    Stefano

    January 4, 2020 at 8:20 am #70257
    AUDAI
    Guest

    thanks dear for your reply but still not working
    CAN U SEND TO ME PHOTO FOR THE BEST CONFIGURATION

    January 4, 2020 at 3:10 pm #70267
    Stefano
    Keymaster

    Let’s do the other way round: post a screenshot of your configuration 🙂

    January 5, 2020 at 7:36 am #70275
    AUDAI
    Guest

    as per your request > https://alyansib.com/wp-content/uploads/2020/01/ppc-5-1-2020-scaled.jpg

    January 5, 2020 at 8:49 am #70280
    Stefano
    Keymaster

    Untick the option “Hide posts that do not reach the threshold” and the issue should be fixed 🙂

    Have a nice day,
    Stefano

    January 5, 2020 at 9:14 am #70283
    AUDAI
    Guest

    still same problem dear

    January 5, 2020 at 10:32 am #70285
    Stefano
    Keymaster

    I am a bit at a loss here – would you mind creating me a temporary admin account so I can personally investigate and fix the issue? You can post the credentials here and mark the reply as private: I will be the only one allowed to see it 🙂

    Have a nice day,
    Stefano

    January 5, 2020 at 10:39 am #70288
    AUDAI
    Guest
    This reply has been marked as private.
    January 5, 2020 at 11:07 pm #70293
    Stefano
    Keymaster

    If the site is https://alyansib.com/wp-login.php, then I am getting a failed login :\

    January 6, 2020 at 5:08 am #70296
    Audai
    Guest

    Oh sorry the website its https://Faharas.net

    January 6, 2020 at 9:53 am #70300
    Stefano
    Keymaster

    Still same error. Please double check (or associate the email webmaster [at] {thisdomain}.com to the account so I can reset the password myself 🙂 )

    January 6, 2020 at 10:23 am #70304
    AUDAI
    Guest
    This reply has been marked as private.
    January 8, 2020 at 7:50 am #70330
    AUDAI
    Guest

    hi dear is there any update

    January 8, 2020 at 7:53 am #70335
    AUDAI
    Guest
    This reply has been marked as private.
    January 8, 2020 at 9:07 am #70337
    Stefano
    Keymaster

    Hey,
    so sorry for the delay: I did not get a notification for your last reply on the 6th of January and did not try again! I just did so, and fixed the issue 🙂

    The problem was that you had the option Require at least # visits to qualify for (any) payment set to 1999 (see attached screenshot), but no posts were above that threshold. Thus, any payment was withheld. I changed that to zero and all payments show up correctly now 🙂

    Have a nice day,
    Stefano

    Attachments:

    1. Screenshot-from-2020-01-08-08-59-30.png

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